LaunchX ‑ Under Construction

LaunchX ‑ Under Construction

Omtaler (182)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 80 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 10 % av vurderingene er 1 stjerner
Redigert 30. juli 2024

UPDATE:

I am writing to update my previous review, as the wonderful team (especially Manoj Prajapati) reached out to me to offer to assist in rectifying a few key issues I had mentioned below. Not only did they diligently and patiently work with me via email over numerous weeks while being highly responsive and helpful in al matters I wanted to address, but I'm very pleased to say that they were able to update the speed of loading and also tweak various things in the layout for me, and I am now very pleased with the result of all of their support and hard work.

I am extremely grateful to them and Manoj for their generous help in getting my landing page ready and I am delighted with the result.

If you have any issues, do not hesitate to reach out to them, it is the best customer service experience I have had in a very long time, if not ever!

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I really wanted this app to work, but unfortunately there is one major problem: when you create your app landing page and sync it to your Shopify store, when you visit your store URL, the page does not load right away.

Furthermore, the initial page you see is the Shopify default 'password page' and only after a few seconds are you rerouted to a different URL where the app landing page becomes visible. So basically you see a different page first before the rerouting happens.

The URL also mentions /app/under-construction (surely the word 'app' should not appear), and there is an unacceptable time lag before the final desired landing page appears to people.

I had a lovely page ready to use but as a professional store owner, I and many will need the 'coming soon' landing page to show up quickly and under the actual store URL alone.

Extremely disappointing and I wasted hours working on the page and then also with customer service (who were helpful but ultimately said this is how their app works).... it's just not an adequate set-up for people who want a professional result.

Contra Kids Mutiny
USA
Rundt 1 måned bruker appen
Identixweb Limited svarte 10. juni 2024

We apologize for the inconvenience you experienced. Your feedback is valuable to us. We understand your need for a quick and professional result, and we're committed to addressing these concerns.
We have checked, and we didn't receive any concerns from your end. I kindly request you to reinstall the app so we can assist you with the setup over a call.
Thank you for bringing this to our attention. If you have any further questions or feedback, please don't hesitate to reach out to us.

14. september 2024

Está muy bien para crear una página login sin embargo es muy básica. Es la indicada si quieres algo sencillo de implementar.

Dreams Swimwear & Beachwear
Mexico
6 dager bruker appen
Identixweb Limited svarte 16. september 2024

Thank you for your feedback! We're glad you find the app useful for creating a login page.
We appreciate your input on its simplicity, and we’re here if you need any help or additional features in the future.

18. april 2024

its a good and simple app. if you have any question the support wil help you a lot

Veinz
Portugal
3 måneder bruker appen
Identixweb Limited svarte 17. mai 2024

Thank you for your positive review! We're glad you find our app good and simple to use. Our support team is always here to assist you with any questions you may have. If you need further assistance or have any more questions, don't hesitate to reach out to us. We're happy to help!

6. april 2024

i wish if you would add a tiktok image for the media since currently there is no tiktok sign

Makeen3D
De forente arabiske emirater
26 dager bruker appen
Identixweb Limited svarte 17. mai 2024

Thank you for your suggestion!
If you have any further suggestions or questions, feel free to let us know. We're here to help!

19. april 2024

Non è tutto subito modificabile ma è una salvezza! ASSISTENZA OTTIMA!

LSD BAGS
Italia
Rundt 2 måneder bruker appen
Identixweb Limited svarte 17. mai 2024

Thanks for your review! We are happy to know that you found our support service excellent. We value your feedback and are here to help you with any questions or problems you may have. If you need further assistance, please do not hesitate to contact us!

31. juli 2023

Been decent. Would love a few more customization options as far as image and logo placement and options for timers and things.

UNIDENTIFIED FLY APPAREL
USA
Rundt 1 år bruker appen
Identixweb Limited svarte 2. august 2023

Thank you 🙏🏻🙏🏻 for your feedback. 😍
➝ We're glad to hear that you've been enjoying our app. We appreciate your suggestions for more customization options and timers. 🙇🏼‍♂️
➝ We'll keep them in mind for future updates. 🙇🏼‍♂️🙇🏼‍♂️🙌🏻

14. august 2022

Love the functionality, it serves its purpose. It only needs a little modification to work better in "write your own text" mode, to better understand color and text for those who don't code.

DeUstedes
USA
Over 1 år bruker appen
27. juni 2023

great once you get to know the ins and outs of it. The background video function does not work. so that was disappointing. Also there is no social media button for TikTok. Only 2 reasons why it's not 5 stars vs 4

Emperiol
USA
9 måneder bruker appen
Identixweb Limited svarte 27. juni 2023

Hello 👋🏻, I hope you are well and safe!
Thank you 🙇🏼‍♂️🙏🏻 very much and I really appreciate your honest review of our app. 🥰😍
➝ I request you reach out to our support team via email or live chat regarding the background video issue, so they can look into that and resolve it. Use this email address for support: support@identixweb.com
➝ I have passed information to our app development team to look for the possibility to add TikTok as an additional social media option.
➝ Thank you 🙏🏻🙇🏼‍♂️ for your support, and if you have any further questions or feedback, please let us know. 🙌🏻

Redigert 21. februar 2023

I had an issue setting up the API key with Klaviyo. Other than that it would have been a five star review. Does not work with Shopify through a proxy.

16 BLKS
USA
6 måneder bruker appen
Identixweb Limited svarte 2. januar 2023

Thank 🙏🏻 you for the review. 😍😍
We have added the steps for API integration in our guide for app setup, but if you still got any trouble with the app settings, you might contact our support for a quick solution. Anyway, Thanks again for writing this review and we have considered your suggestion and will try to make the integration more flexible.

12. juli 2022

Customizable, easy setup, great for letting customers know the countdown to when the website will launch! I had a little trouble updating the social media icons and email subscription box but other than that, very user-friendly!

CarBar Delivery
USA
4 måneder bruker appen
Identixweb Limited svarte 18. juli 2022

Thank you so much for your feedback!!😍 Best wishes to you for your website launch...🥰