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Instructions are very vague, and their website is slow as well as the app. The app never replaces your password page even when following their unclear instructions.
Hi there,
Sorry to hear that.
We have updated our support and faqs, Shopify's default password page isn't replaced by our app.
App is really Good! But when you click on enter with Password that doesn't work at all! I don't know what I'm doing wrong but I'm ready to delete this app!
Hello👋
Please know that we have a dedicated support team available that will help you with resolving your issues.
Update:
Kindly please reach out to us at support@identixweb.com
Could not activate, poor instructions. Thought I uninstalled, but app remains control of my URL! Unfortunate and not impressed. Still waiting to receive step-by-step to remove.
Hi there,
We are extremely sorry to hear about it.
We had updated our Support/FAQs page and included about 404-Page Not Found issue.
Don't install! Stoppppp!
My site went down because of this crappy app! Don't waste your time installing this app.
Hi there,
We are extremely sorry for the inconvenience.
Would you please give us one chance to make it work on your website? We'd be love to have this opportunity and don't want to disappoint any of the users anymore.
doesn't work. keeps freezing, not saving progress. when I installed it it didn't load right away.
needs to be fixed before it can be used.
Hey there,
Sorry to hear about that.
We had improved the performance of this app. Maybe, this time it works well for you. We hope you will try our app again and give us your feedback.
Easy to install, easy to manage and easy to create your own customizations. Truly what I was hoping for without the need of doing any coding. Amazing work ! Thank you! From https://www.veganstraws.com
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Thank you so much for your glowing 5-star review!
Your satisfaction is our top priority, and we're here to help anytime you need us.
Thanks again for choosing us!
Thanks for the good review! We're glad you're satisfied with our app and support. Let us know if you need anything else.
Thank you for the review!
Thank you 🙏🏻 for your review! 🙇🏼♂️🥰