LaunchX ‑ Under Construction

LaunchX ‑ Under Construction

評論 (43)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2024年7月30日

UPDATE:

I am writing to update my previous review, as the wonderful team (especially Manoj Prajapati) reached out to me to offer to assist in rectifying a few key issues I had mentioned below. Not only did they diligently and patiently work with me via email over numerous weeks while being highly responsive and helpful in al matters I wanted to address, but I'm very pleased to say that they were able to update the speed of loading and also tweak various things in the layout for me, and I am now very pleased with the result of all of their support and hard work.

I am extremely grateful to them and Manoj for their generous help in getting my landing page ready and I am delighted with the result.

If you have any issues, do not hesitate to reach out to them, it is the best customer service experience I have had in a very long time, if not ever!

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I really wanted this app to work, but unfortunately there is one major problem: when you create your app landing page and sync it to your Shopify store, when you visit your store URL, the page does not load right away.

Furthermore, the initial page you see is the Shopify default 'password page' and only after a few seconds are you rerouted to a different URL where the app landing page becomes visible. So basically you see a different page first before the rerouting happens.

The URL also mentions /app/under-construction (surely the word 'app' should not appear), and there is an unacceptable time lag before the final desired landing page appears to people.

I had a lovely page ready to use but as a professional store owner, I and many will need the 'coming soon' landing page to show up quickly and under the actual store URL alone.

Extremely disappointing and I wasted hours working on the page and then also with customer service (who were helpful but ultimately said this is how their app works).... it's just not an adequate set-up for people who want a professional result.

Contra Kids Mutiny
美國
使用應用程式 大約1個月
Identixweb Limited 已回覆 2024年6月10日

We apologize for the inconvenience you experienced. Your feedback is valuable to us. We understand your need for a quick and professional result, and we're committed to addressing these concerns.
We have checked, and we didn't receive any concerns from your end. I kindly request you to reinstall the app so we can assist you with the setup over a call.
Thank you for bringing this to our attention. If you have any further questions or feedback, please don't hesitate to reach out to us.

2025年7月24日

Great experience! We had trouble installing the page (not the app's fault, but the theme's), but within minutes, support helped us and fixed everything. Thank you so much!

Ghirigo
義大利
使用應用程式 6天
Identixweb Limited 已回覆 2025年7月29日

Thank you for the great review! We're happy our support team could quickly resolve the issue for you. Don’t hesitate to reach out if you need anything else — we're always here to help! 😊

2019年10月18日

So far so good. I was especially grateful to the team for helping me navigate the site so i could create a page specific to my brand voice. I would highly recommend this template. So easy to use and redesign

fullfilled.com.au
澳洲
使用應用程式 12個月
Identixweb Limited 已回覆 2021年4月2日

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

編輯時間:2020年6月30日

The Guru was really helpful in fixing an issue I had with the app on a short time frame, would highly recommend this app for it's support and design features

SÉSAM
澳洲
使用應用程式 10個月
Identixweb Limited 已回覆 2021年4月2日

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

2023年10月24日

great

Maior Dolor
美國
使用應用程式 10個月
Identixweb Limited 已回覆 2023年12月28日

Thank you for the positive feedback! We're glad you find our app great.
If you have any specific comments or suggestions, feel free to share.

2024年10月16日

They are extremely caring and good at finding solutions to problems quickly.

Arteziahn
土耳其
使用應用程式 4個月
Identixweb Limited 已回覆 2024年10月23日

Thank you for your kind words! We're glad to hear that our team was able to find solutions quickly and that you felt cared for. Your satisfaction is our priority!

2022年1月31日

I was having issues uploading an image and support were amazing... They helped me out straight away! So happy with product and service.

Night Sweet Thing
澳洲
使用應用程式 4個月
Identixweb Limited 已回覆 2022年2月14日

Thank you very much for the review, my friend!! The support team is always there to help you with your queries...🤗

2023年4月5日

Tried to unisnstall this app. Still making site not load and gives an error page. I am not sure how to fix this but the site can not load

Sea Love Portsmouth
美國
使用應用程式 3個月
Identixweb Limited 已回覆 2023年4月5日

Hello 👋🏻 there! I hope you are well.
I have checked the conversations with you but didn't find anything. So I request you to send us an email or do a live chat from the app or from the website for a quick solution.
support@identixweb.com
Anyway, I checked your website and it looks fine to me.

2022年12月19日

Great app, countdown feature held the interest of all our customers. Would recommend this feature, thank you!

NBUTTER
美國
使用應用程式 大約1個月
Identixweb Limited 已回覆 2023年1月2日

Thank 🙏🏻 you for the review. 😍😍

2017年5月31日

This App is just awesome.i like support team

Twentytees
美國
使用應用程式 大約1個月
Identixweb Limited 已回覆 2021年4月2日

Thank you for your valuable feedback!