Calificación general
4,5
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 9% de las calificaciones son de 1 estrellas
5 de octubre de 2023

I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback.

Love this app, such a good find.

Reality
Estados Unidos
4 meses usando la aplicación
3 de septiembre de 2023

great

Venom Pheromone Perfume
Australia
7 días usando la aplicación
Fecha de modificación: 12 de febrero de 2019

Update:

Requested a new feature to include itemized links with notifications.

They responded & implemented in less than 10 minutes.

These guys and this app are brilliant.

Great App. AMAZING Customer Support!

The most impressive response time I've ever seen in the App Store. ON WEEKENDS even!!

Response time: On average ( including weekends ) 10 minutes.

App does exactly what it says - notifies via email of unfulfilled orders which I have set to 2 days.

Clean email notification displaying all unfulfilled orders over the course of a 2 day period which can be adjusted to your preference.

This app was in response to an email request I sent about their other app. Not only did they respond quickly to my suggestion but built this app from that email.

Blown away!

https://laurenmoshi.com

Lauren Moshi llc
Estados Unidos
Casi 4 años usando la aplicación
3 de junio de 2021

Saved us a TON of time to see which orders were on backlog! Easily customizable and customer support is great.

kopke613
Canadá
Más de 3 años usando la aplicación
Xeon Apps respondió 4 de junio de 2021

Thanks for taking time and providing a great review for the app.

26 de abril de 2020

This is such a great app and just what I was looking for! The service was fantastic I was on a video call tutorial within minutes as I struggle with technology a bit. Couldn't recommend more!

Muse and Moda
Reino Unido
Alrededor de 3 años usando la aplicación
Xeon Apps respondió 26 de abril de 2020

Thanks for the great review. We are glad you found the app useful for your business and tutorials can be arranged any time if you need any help. :)

24 de octubre de 2019

This app is super simple to use and give us control of order which is over the expected delivery date. Very helpful support with short respons time.

Lightup.no
Noruega
Casi 3 años usando la aplicación
22 de mayo de 2020

This app does what it says. Needed to update a large number of customers about their delivery status. Worked like a charm.
Online support was good too.

FatSak
Sudáfrica
Casi 3 años usando la aplicación
Xeon Apps respondió 24 de mayo de 2020

Thanks for the great review. We are glad support was helpful to you.

26 de agosto de 2020

Does what it is supposed to, easy interface and responsive support team. Happy with the app, recommend to any OPs/ecomm manager.

ItemBeauty
Estados Unidos
Más de 2 años usando la aplicación
Xeon Apps respondió 26 de agosto de 2020

Thanks for the excellent review!

16 de abril de 2020

110% recommend! Best app I have downloaded. It takes off all the pressure of having to emails if their orders is going to be late. The support you get from this app is literally the best you could ask for. I have over paid apps already and nothing compares to the service that I have received from this support team.

NEEDLEWORK KITS
Australia
Alrededor de 2 años usando la aplicación
Xeon Apps respondió 16 de abril de 2020

Thank you very much for your amazing review! We are proud at our customer support. :)

29 de octubre de 2020

This app is perfect and the customer service is amazing. A rep responded immediately and offered to set up a google hangout where I could screenshare with the rep. He was able to help me perfectly and was incredibly patient and helpful. Some of the best customer service I have ever experienced

Alpha Apparel Company
Estados Unidos
Alrededor de 2 años usando la aplicación
Xeon Apps respondió 30 de octubre de 2020

Thanks for the great review. Glad that our rep was helpful to you. :)