Reseñas (32)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
20 de julio de 2020

I haven't been able to find another App on Shopify that does anything like this or at this price. Easy and intuitive to set up. Customer Service is top notch. They quickly incorporated some filtering suggestions I made. Great App

BnB Tobacco
Estados Unidos
27 días usando la aplicación
Xeon Apps respondió 20 de julio de 2020

Thanks for the great review.

Fecha de modificación: 12 de febrero de 2019

Update:

Requested a new feature to include itemized links with notifications.

They responded & implemented in less than 10 minutes.

These guys and this app are brilliant.

Great App. AMAZING Customer Support!

The most impressive response time I've ever seen in the App Store. ON WEEKENDS even!!

Response time: On average ( including weekends ) 10 minutes.

App does exactly what it says - notifies via email of unfulfilled orders which I have set to 2 days.

Clean email notification displaying all unfulfilled orders over the course of a 2 day period which can be adjusted to your preference.

This app was in response to an email request I sent about their other app. Not only did they respond quickly to my suggestion but built this app from that email.

Blown away!

https://laurenmoshi.com

Lauren Moshi llc
Estados Unidos
23 días usando la aplicación
20 de abril de 2020

This app does what it says well and is easily customizable, the support guys are really helpful and have even added another feature on request!

New Berkeley
Reino Unido
18 días usando la aplicación
Xeon Apps respondió 20 de abril de 2020

Thanks for the great review. happy to know you found it easily customizable. We are proud of our support.

25 de diciembre de 2021

I have contacted many times and reported that emails come as spam to customers, sometimes the emails do not arrive at all. At first they said they would help. Unfortunately I don't get a response anymore. I talked to another programmer about it and he knew where the problem was. Because you have the option to enter an email with the sender, it will be recognized as spam. Even if you enter their own email it will arrive as spam.

Autoradioplaza
Países Bajos
11 meses usando la aplicación
18 de diciembre de 2020

Abhishek was so helpful!!! He did am amazing job explaining the app to me! We are looking forward to using it soon! We will be using this app to notify customer when their orders have no been fulfilled after 5 days.

Spindrift Market
Estados Unidos
15 días usando la aplicación
Xeon Apps respondió 20 de diciembre de 2020

Thanks for taking time and providing a great review!

11 de mayo de 2022

This app is great to help us manage our open orders we haven't filled as quickly as we would like as well as tell our customers we are still working on their order to give them reassurance.

Chuck & Don's
Estados Unidos
15 días usando la aplicación
18 de febrero de 2021

This app did exactly what we needed it to do, reach out to our unfulfilled orders and advise our customers of the status of their order. It was quick and super easy to use. Support for the app was fast and efficient also.

The Skid Factory - Official Website
Australia
10 días usando la aplicación
Xeon Apps respondió 19 de febrero de 2021

Thanks for using and providing a great review for the app!! :)

24 de octubre de 2019

This app is super simple to use and give us control of order which is over the expected delivery date. Very helpful support with short respons time.

Lightup.no
Noruega
8 días usando la aplicación
3 de septiembre de 2023

great

Venom Pheromone Perfume
Australia
7 días usando la aplicación
29 de septiembre de 2020

The Unfulfilled Order App is pretty easy to use and it is effective. The support team was very helpful!

Troy Lee Designs
Estados Unidos
6 días usando la aplicación
Xeon Apps respondió 29 de septiembre de 2020

Thanks for the great review. We are glad, our support was helpful.