Avis (44)
Affiner
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Par note
I have contacted many times and reported that emails come as spam to customers, sometimes the emails do not arrive at all. At first they said they would help. Unfortunately I don't get a response anymore. I talked to another programmer about it and he knew where the problem was. Because you have the option to enter an email with the sender, it will be recognized as spam. Even if you enter their own email it will arrive as spam.
This app has been extremely helpful to our team! It ensures that we have a reminder when orders are left unfulfilled. This has resulted in an increase in satisfied customers. Additionally, the support has been super fast to respond to our inquiries and has made all adjustments we have requested without hesitation. We truly appreciate this!
App doesn't work, I have created a notifer to ping out to all unfulfiled orders and it just isn't sending. We have hundreds of unfulfiled orders that we need to notify and this app just is not working, and support are not responding.
I used this app to help me update customers. I am a dropshipper and some orders take longer to fulfill so the app helps me keep customers updated BEFORE they contact me questioning "where's my order?"
I get anxiety when customers contact us asking about their order that's taking long or doesn't have a tracking number yet. This has helped ease my anxieties about the whole process.
Customer support is very responsive. They will usually get back to you within less than 24 hours.
Thanks for using the app and taking time to provide a great review. :)
This app is exactly what we needed to make sure our customers and staff are clear on order lead times. It's worth every penny!
Great app and support from the developer. Highly recommended to anyone looking to send mass emails to customers with unfulfilled orders.
Directions were not clear, but the help desk assistant was great!
Thanks for the review. :)
Excellent App for helping never miss an order fulfillment date. Great support as well! Very easy install. I would highly recommend.
Simple to use and SO helpful. As a small business owner, I rely on this tool to keep me out of relationship trouble with customers over shipping issues that crop up from time to time.
Works great and is super helpful for tracking unfufilled orders and even sending messages to your customers automatically. The creator even added extra features for me.
Thanks for the great review. I'm glad you like the app and find it useful :-)