整体评分
4.5
每个评分等级的数量
  • 91% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 9% 的评分是 1 星
2023年10月5日

I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback.

Love this app, such a good find.

Reality
美国
4个月 人在使用应用
编辑时间:2019年2月12日

Update:

Requested a new feature to include itemized links with notifications.

They responded & implemented in less than 10 minutes.

These guys and this app are brilliant.

Great App. AMAZING Customer Support!

The most impressive response time I've ever seen in the App Store. ON WEEKENDS even!!

Response time: On average ( including weekends ) 10 minutes.

App does exactly what it says - notifies via email of unfulfilled orders which I have set to 2 days.

Clean email notification displaying all unfulfilled orders over the course of a 2 day period which can be adjusted to your preference.

This app was in response to an email request I sent about their other app. Not only did they respond quickly to my suggestion but built this app from that email.

Blown away!

https://laurenmoshi.com

Lauren Moshi llc
美国
接近4年 人在使用应用
2021年6月3日

Saved us a TON of time to see which orders were on backlog! Easily customizable and customer support is great.

kopke613
加拿大
3年多 人在使用应用
Xeon Apps已回复 2021年6月4日

Thanks for taking time and providing a great review for the app.

2020年4月26日

This is such a great app and just what I was looking for! The service was fantastic I was on a video call tutorial within minutes as I struggle with technology a bit. Couldn't recommend more!

Muse and Moda
英国
大约3年 人在使用应用
Xeon Apps已回复 2020年4月26日

Thanks for the great review. We are glad you found the app useful for your business and tutorials can be arranged any time if you need any help. :)

2019年10月24日

This app is super simple to use and give us control of order which is over the expected delivery date. Very helpful support with short respons time.

Lightup.no
挪威
接近3年 人在使用应用
2020年5月22日

This app does what it says. Needed to update a large number of customers about their delivery status. Worked like a charm.
Online support was good too.

FatSak
南非
接近3年 人在使用应用
Xeon Apps已回复 2020年5月24日

Thanks for the great review. We are glad support was helpful to you.

2020年8月26日

Does what it is supposed to, easy interface and responsive support team. Happy with the app, recommend to any OPs/ecomm manager.

ItemBeauty
美国
2年多 人在使用应用
Xeon Apps已回复 2020年8月26日

Thanks for the excellent review!

2020年4月16日

110% recommend! Best app I have downloaded. It takes off all the pressure of having to emails if their orders is going to be late. The support you get from this app is literally the best you could ask for. I have over paid apps already and nothing compares to the service that I have received from this support team.

NEEDLEWORK KITS
澳大利亚
大约2年 人在使用应用
Xeon Apps已回复 2020年4月16日

Thank you very much for your amazing review! We are proud at our customer support. :)

2020年10月29日

This app is perfect and the customer service is amazing. A rep responded immediately and offered to set up a google hangout where I could screenshare with the rep. He was able to help me perfectly and was incredibly patient and helpful. Some of the best customer service I have ever experienced

Alpha Apparel Company
美国
大约2年 人在使用应用
Xeon Apps已回复 2020年10月30日

Thanks for the great review. Glad that our rep was helpful to you. :)

2022年12月20日

Awesome way to inform many customers at once! A lot of customization options to filter which orders to send an e-mail to and a good price to boot.

MiniHobby
荷兰
大约2年 人在使用应用