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Unicall was easy to set up and worked right out of the box. The AI voice agents sound really natural and handle customer questions like order status, shipping, and returns without any manual input from us.
I love that it syncs directly with our Shopify store, so customers get real-time answers without waiting. It’s a great way to offer 24/7 phone support without hiring extra staff. Super helpful for improving customer experience while saving us time!
We’re delighted that Unicall was easy to set up and immediately effective for your Shopify store! It’s fantastic to hear that our AI voice agents are naturally handling your customer inquiries about orders, shipping, and returns, saving you valuable time. We’re committed to delivering exceptional, around-the-clock support to further streamline your customer service.
Thanks again for sharing your experience and remember, we’re always here if you need anything else. Grazie mille from the entire Unicall team!
Gave it quick test and very quickly realized it is woefully under developed and lacks very simple modifications that most stores will need.
Thank you for taking the time to leave a review. At Unicall.ai, customer feedback is a top priority and helps us improve. We noticed your test lasted only 46 seconds, during which the voice agent followed our standard security protocol by declining to share customer data without reference information and offering to escalate your request to the merchant.
We would have loved for you to explore the app further. If you can share more specific feedback about your expectations or intended use case, we’d be happy to look into it.
Thank you again,