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Unified Repairs Support

All-in-One Repair Management Software

Kostenloser Plan verfügbar

Abschnitt Schlüsselwerte

Easy to install & setup

With a few clicks install the app and start using it for repair tickets.

One window solution

Internal Chat History, Ticket Statuses, Tickets Status Notifications, and much more.

Customer Side Form

Integrate Customer Side Form to store and start to collect repair requests.

App-Details

Unified Repairs Support

Unified Repairs Support

Unified Repairs Support is a repair software for E-commerce stores that allows your team to manage all repair requests in one place.

How It Works?

The mechanism of this application is simple and easy to understand. The customer visits the storefront with the damaged product. The customer fills up the Request a Repair form and a ticket is generated against the customer's given information. The customer gets an email about his ticket registration with tracking information. Your technical staff will look after their product and make sure to use genuine spare parts and notify the customers about the status of their product.

It lets your customer:

  • Create repair requests from storefront
  • Keep track of each created request
  • Notified about the status change of the request

It lets you:

  • Create unlimited repair requests
  • Create a customer on the fly to register a request with a customer.
  • Change request status to “open”, “repaired”, “completed” or any “custom” status
  • Track history of repairs
  • Create unlimited Email Templates to associate with each status
  • Allocate custom colors to each status associated with repair requests. e.g. light yellow for “open” tickets and light green for “completed” tickets.
  • As repair is done, create a draft order based on products used in the repair process.

Launch-Datum

Unified Repairs Support

Unified Repairs Support

Unified Repairs Support is a repair software for E-commerce stores that allows your team to manage all repair requests in one place.

How It Works?

The mechanism of this application is simple and easy to understand. The customer visits the storefront with the damaged product. The customer fills up the Request a Repair form and a ticket is generated against the customer's given information. The customer gets an email about his ticket registration with tracking information. Your technical staff will look after their product and make sure to use genuine spare parts and notify the customers about the status of their product.

It lets your customer:

  • Create repair requests from storefront
  • Keep track of each created request
  • Notified about the status change of the request

It lets you:

  • Create unlimited repair requests
  • Create a customer on the fly to register a request with a customer.
  • Change request status to “open”, “repaired”, “completed” or any “custom” status
  • Track history of repairs
  • Create unlimited Email Templates to associate with each status
  • Allocate custom colors to each status associated with repair requests. e.g. light yellow for “open” tickets and light green for “completed” tickets.
  • As repair is done, create a draft order based on products used in the repair process.

Launch-Datum

Preisgestaltung

Free

Kostenlos

  • 10 Repair Requests
  • 24/7 Support
  • All features included*

$14.99/Monat

  • Unlimited Repair Requests
  • 24/7 Support
  • All features included*

$49.99/Monat

  • Unlimited Repair Requests
  • 24/7 Dedicate Support
  • Tailor the app as per your needs*
  • All features included*

* Alle Gebühren werden in USD berechnet.
** Wiederkehrende Gebühren, einschließlich monatlicher oder nutzungsabhängiger Gebühren, werden alle 30 Tage in Rechnung gestellt.

Bewertungen

4.0 von 5 Sternen

Die Gesamtbewertung spiegelt den aktuellen Status der App wider. Es werden alle App-Bewertungen berücksichtigt, aber die aktuellsten Bewertungen werden priorisiert.

Anzahl pro Bewertungsstufe
  • 0% der Bewertungen sind 5 Sterne
  • 100% der Bewertungen sind 4 Sterne
  • 0% der Bewertungen sind 3 Sterne
  • 0% der Bewertungen sind 2 Sterne
  • 0% der Bewertungen sind 1 Sterne

Liste der Rezensionen

Rezensionen filtern und sortieren

  • SewingMachine.com

    Standort Vereinigte Staaten
    So lange wurde die App verwendet 3 monate

    App works well for our basic needs, however, the search function to add a customer to a ticket does not allow you to properly search by name (You have to use email or phone #, if you search name every person with that name comes up). The app is very helpful in allowing us to track our machine repairs across both stores. Overall, very happy to have this app available to us and with minor tweaking, we would easily give it 5 stars.

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