Vorgestellte Bildergalerie
Es handelt sich um eine Reparatursoftware für E-Commerce-Shops, die es Ihrem Team ermöglicht, alle Reparaturtickets zu verwalten
Es ermöglicht Ihnen: - Erstellen Sie unbegrenzt Reparaturanfragen - Erstellen Sie einen Kunden, um sich mit einer Reparaturanfrage zu registrieren - Ändern Sie den Anforderungsstatus in „offen“, „repariert“, „abgeschlossen“ oder einen beliebigen „benutzerdefinierten“ Status - Verfolgen Sie die Historie der Reparaturen - Erstellen Sie unbegrenzt E-Mail-Vorlagen, die Sie mit jedem Status verknüpfen können - Weisen Sie jeder mit Reparaturanfragen verbundenen Statusfarbe benutzerdefinierte Farben zu - Sobald die Reparatur abgeschlossen ist, erstellen Sie eine Entwurfsbestellung basierend auf den in dem Reparaturprozess verwendeten Produkten
- Installieren Sie die App mit wenigen Klicks und beginnen Sie, sie für Reparaturtickets zu verwenden.
- Interne Chat-Historie, Ticket-Status, Ticket-Benachrichtigungen und vieles mehr.
- Integrieren Sie das Kundenseitige Formular in den Shop und beginnen Sie, Reparaturanfragen zu sammeln.
Enthält automatisch übersetzten Text
Preisgestaltung
Kostenlos
Kostenlos
- 10 Reparaturanfragen
- 24/7 Support
- Alle Funktionen inklusive*
Unbegrenzt
$14.99 / Monat
- Unbegrenzte Reparaturanfragen
- 24/7 Support
- Alle Funktionen inklusive*
Dedizierter Server
$49.99 / Monat
- Unbegrenzte Reparaturanfragen
- 24/7 Dedizierter Support
- Passen Sie die App nach Ihren Bedürfnissen an*
- Alle Funktionen inklusive*
Enthält automatisch übersetzten Text
Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt.
Rezensionen (5)
I lost all my pictures. I was counting on this app to track all of my repairs, but they made a change in the server after pictures wouldn't load, and now I can't access the pictures of all of my clients' repair items.
No immediate response when I message them, even though it says 24/7 support.
Very upsetting and unprofessional.
Edit: They responded a day later. The data is lost (they will back up in the future, but that doesn't help retrieve the list pictures). That could potentially mean a loss of thousands of dollars on a customer's misidentified piece.
Thank you so much for putting your trust in our app and going with us from quite sometime. We sincerely apologize for the inconvenience and frustration you've experienced due to the recent issues with our app's impacted a few of our customers and we understand the seriousness of this situation.
We want to assure you that we are taking this matter very seriously, and we are actively working to rectify the situation and prevent such incidents from occurring in the future. Our team is already working closely with you. Please know that we are here to support you during this time. If there's anything specific we can do to assist you further or if you have any questions, please don't hesitate to reach out to us. Your satisfaction and trust are of the utmost importance to us, and we are dedicated to earning back your confidence in our service.
Once again, we apologize for any inconvenience this has caused you, and we appreciate your understanding and patience as we work to resolve this matter.
Sincerely,
Yity Apps Team
Installed The app, no problem so far. App is basic missing even basic features wich are important. Like a translating / language feature for customizing lay-outs and links. Dont know why app is opening external link for creating new repair and not in the current website domain. App is something I have been looking for, for my business to log repairs. Would like to transfer the technicians Remarks to invoice wich is not possible at this time Not sure if price per Month is ok, when templates Cannot be Translated for my country Regards, Peter van Dongen
Love the app and the user interface so far. It allows us to collect more info from the customer and control the flow of returns so nobody's time is wasted. The free plan is awesome and we can't wait to upgrade to the paid plan so we don't have to worry about the 10 tickets per month limit. Small hiccup in upgrading.
App works well for our basic needs, however, the search function to add a customer to a ticket does not allow you to properly search by name (You have to use email or phone #, if you search name every person with that name comes up). The app is very helpful in allowing us to track our machine repairs across both stores. Overall, very happy to have this app available to us and with minor tweaking, we would easily give it 5 stars.
Support
Yity Apps kann alle Fragen beantworten, die du zu Unified Repairs Support hast.
Ressourcen
Eingeführt
12. Mai 2022
Mehr Apps wie diese
