Galería de imágenes destacadas
Es un software de reparación para tiendas de comercio electrónico que permite a tu equipo gestionar todas las solicitudes de reparación
Te permite: - Crear solicitudes de reparación ilimitadas - Crear un cliente para registrarse con una solicitud de reparación - Cambiar el estado de la solicitud a “abierto”, “reparado”, “completado” o cualquier estado “personalizado” - Seguir el historial de reparaciones - Crear plantillas de correo electrónico ilimitadas para asociar con cada estado - Asignar colores personalizados a cada estado asociado con las solicitudes de reparación - Una vez realizada la reparación, crear un pedido en borrador basado en los productos utilizados en el proceso de reparación
- Con unos pocos clics instala la aplicación y comienza a usarla para las solicitudes de reparación.
- Historial de Chat Interno, Estados de los Tickets, Notificaciones de Tickets, y mucho más.
- Integra el Formulario del Lado del Cliente para almacenar y comenzar a recoger solicitudes de reparación.
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Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Precios
Gratis
Gratis
- 10 Solicitudes de Reparación
- Soporte 24/7
- Todas las características incluidas*
Ilimitado
$14.99 al mes
- Solicitudes de Reparación Ilimitadas
- Soporte 24/7
- Todas las características incluidas*
Servidor Dedicado
$49.99 al mes
- Solicitudes de Reparación Ilimitadas
- Soporte Dedicado 24/7
- Personaliza la aplicación según tus necesidades*
- Todas las características incluidas*
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
Reseñas (5)
I lost all my pictures. I was counting on this app to track all of my repairs, but they made a change in the server after pictures wouldn't load, and now I can't access the pictures of all of my clients' repair items.
No immediate response when I message them, even though it says 24/7 support.
Very upsetting and unprofessional.
Edit: They responded a day later. The data is lost (they will back up in the future, but that doesn't help retrieve the list pictures). That could potentially mean a loss of thousands of dollars on a customer's misidentified piece.
Thank you so much for putting your trust in our app and going with us from quite sometime. We sincerely apologize for the inconvenience and frustration you've experienced due to the recent issues with our app's impacted a few of our customers and we understand the seriousness of this situation.
We want to assure you that we are taking this matter very seriously, and we are actively working to rectify the situation and prevent such incidents from occurring in the future. Our team is already working closely with you. Please know that we are here to support you during this time. If there's anything specific we can do to assist you further or if you have any questions, please don't hesitate to reach out to us. Your satisfaction and trust are of the utmost importance to us, and we are dedicated to earning back your confidence in our service.
Once again, we apologize for any inconvenience this has caused you, and we appreciate your understanding and patience as we work to resolve this matter.
Sincerely,
Yity Apps Team
Installed The app, no problem so far. App is basic missing even basic features wich are important. Like a translating / language feature for customizing lay-outs and links. Dont know why app is opening external link for creating new repair and not in the current website domain. App is something I have been looking for, for my business to log repairs. Would like to transfer the technicians Remarks to invoice wich is not possible at this time Not sure if price per Month is ok, when templates Cannot be Translated for my country Regards, Peter van Dongen
Love the app and the user interface so far. It allows us to collect more info from the customer and control the flow of returns so nobody's time is wasted. The free plan is awesome and we can't wait to upgrade to the paid plan so we don't have to worry about the 10 tickets per month limit. Small hiccup in upgrading.
App works well for our basic needs, however, the search function to add a customer to a ticket does not allow you to properly search by name (You have to use email or phone #, if you search name every person with that name comes up). The app is very helpful in allowing us to track our machine repairs across both stores. Overall, very happy to have this app available to us and with minor tweaking, we would easily give it 5 stars.
Soporte técnico
Yity Apps puede responder cualquier pregunta que tengas sobre Unified Repairs Support.
Recursos
Fecha de lanzamiento
12 de mayo de 2022
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