这是一款为电子商务商店提供的维修软件，可以让您的团队管理所有的维修工单
它可以让你： - 创建无限的维修请求 - 创建一个客户来注册维修请求 - 将请求状态更改为“开放”，“已修复”，“已完成”或任何“自定义”状态 - 跟踪维修历史 - 创建无限的电子邮件模板，与每个状态关联 - 为与维修请求关联的每个状态分配自定义颜色 - 当维修完成时，根据维修过程中使用的产品创建草稿订单
- 只需几次点击就可以安装应用程序并开始使用它进行维修工单。
- 内部聊天历史，工单状态，工单通知等等。
- 集成客户端表单到商店并开始收集维修请求。
包含自动翻译的文本
定价
免费
免费
- 10个维修请求
- 全天候支持
- 包含所有功能*
无限
$14.99 /月
- 无限维修请求
- 全天候支持
- 包含所有功能*
专用服务器
$49.99 /月
- 无限维修请求
- 全天候专用支持
- 根据您的需求定制应用程序*
- 包含所有功能*
免费
免费
- 10个维修请求
- 全天候支持
- 包含所有功能*
无限
$14.99 /月
- 无限维修请求
- 全天候支持
- 包含所有功能*
专用服务器
$49.99 /月
- 无限维修请求
- 全天候专用支持
- 根据您的需求定制应用程序*
- 包含所有功能*
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
4 条评论
I lost all my pictures. I was counting on this app to track all of my repairs, but they made a change in the server after pictures wouldn't load, and now I can't access the pictures of all of my clients' repair items.
No immediate response when I message them, even though it says 24/7 support.
Very upsetting and unprofessional.
Edit: They responded a day later. The data is lost (they will back up in the future, but that doesn't help retrieve the list pictures). That could potentially mean a loss of thousands of dollars on a customer's misidentified piece.
Thank you so much for putting your trust in our app and going with us from quite sometime. We sincerely apologize for the inconvenience and frustration you've experienced due to the recent issues with our app's impacted a few of our customers and we understand the seriousness of this situation.
We want to assure you that we are taking this matter very seriously, and we are actively working to rectify the situation and prevent such incidents from occurring in the future. Our team is already working closely with you. Please know that we are here to support you during this time. If there's anything specific we can do to assist you further or if you have any questions, please don't hesitate to reach out to us. Your satisfaction and trust are of the utmost importance to us, and we are dedicated to earning back your confidence in our service.
Once again, we apologize for any inconvenience this has caused you, and we appreciate your understanding and patience as we work to resolve this matter.
Sincerely,
Yity Apps Team
Installed The app, no problem so far. App is basic missing even basic features wich are important. Like a translating / language feature for customizing lay-outs and links. Dont know why app is opening external link for creating new repair and not in the current website domain. App is something I have been looking for, for my business to log repairs. Would like to transfer the technicians Remarks to invoice wich is not possible at this time Not sure if price per Month is ok, when templates Cannot be Translated for my country Regards, Peter van Dongen
Love the app and the user interface so far. It allows us to collect more info from the customer and control the flow of returns so nobody's time is wasted. The free plan is awesome and we can't wait to upgrade to the paid plan so we don't have to worry about the 10 tickets per month limit. Small hiccup in upgrading.
App works well for our basic needs, however, the search function to add a customer to a ticket does not allow you to properly search by name (You have to use email or phone #, if you search name every person with that name comes up). The app is very helpful in allowing us to track our machine repairs across both stores. Overall, very happy to have this app available to us and with minor tweaking, we would easily give it 5 stars.
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