Unleashed Inventory Management

We perservered with Unleashed for 3 years before finally giving up on the software because it adds unnecessary complexity to simple tasks and creates holes and double ups, that lead to dispatch errors if you're not constantly monitoring it. In short, its integration with shopify is the main issue. When you edit an order in shopify, those changes will not pull through into Unleashed - you will need to cancel and manually create a new sales order which then doesn't sync to any order in shopify. If you have a custom product, a product with no SKU or a SKU double up or an issue with a customers address, it will not pull the order through. It also does not sync fulfilment status with shopify so you manually have to fulfill the orders in Unleashed after you dispatch them. These are basic functions they've been aware of for years but failed to address. The crazy part of this is that its 'ecommerce hub' is a paid extra. The setup is complicated with a long learning curve and the subscription is expensive and regurlarly rising. For a merchant operating primariliy on shopify, this programme will make your life harder, not easier.

We've been using the Unleashed - Shopify integration for a month now and all seem functioning as it should. There are some bits and bobs that we must to adjust, but overall has a good functionality. The onboarding team at Unleashed (Mike Y) was very helpful when we first integrate the systems, showing amazing knowledge and great support. So far the system is great.

We have recently switched to Unleashed and it syncs with both of our shopify stores. It handles everything incredibly well and also integrates with Xero so for us it's now the core software that links everything up, and we're really impressed with the functionality. The onboarding process was smooth and efficient, our consultant Mike Yazbek was knowledgeable, friendly and supportive and we couldn't have asked for a better introduction to Unleashed!

We have been live with Unleashed for 6 weeks now and I am very impressed. It is a very slick inventory management system and integrates well with Shopify. We have a lot of product variants so we set 'Shopify as our Master'. With the amazing assistance and knowledge of our success consultant, Riley Robinson Rattle, we now have an accurate inventory management system which has given us total transparency across our business with regards stock, sales, costs and margins. When Shopify is updated, Unleashed updates automatically. It is saving us hours.... not quite sure how we managed for so long before on Excel spreadsheets to be honest!

Unleashed is a wonderful business solution. We have used it for 4+ years and have seen many improvements like the Shopify app & B2B apps. We have 5 Shopify stores all shaking hands with unleashed to help us only sell in stock items & importing customer details so it saves our little fingers typing. I would recommend unleashed in a second it is easy to use and simple to view custom data you need.