Unleashed Inventory Management

A good software but extremely expensive. My company has invested close to $40,000 AUD over the years in the software and we keep hitting limitations where they make you pay extra. I can't even get a new employee to get training on this software without paying another few hundred dollars a month. It's a bit ridiculous how much they value new sales or add ons rather than their current clients who has spent all their hard earned money on their software. Quite disappointed and will be trying to move softwares soon.
They now have shifted most things to AI - they've increased my bill to $800 and have added things to my bill without my consent. You can't get a hold of anyone or even get a reply within a couple of days unless you pay even more than $800. Unless you check your bills, they'll add random things to it. So make sure you watch your bills. There's no denying it's a good software, but there are many other ones out there offering similar things at half the price and with better support that actually treats you like a half human and doesn't make you feel like you're visiting a mechanic every month - you never know what they're going to charge you for next.

There are so many issues and the account manager which comes after the initialization doesn't respond to you at all. A good software if it has an active human support.

Sync takes time.
Backup restore is a charged service
Human support takes ages to solve it totally

Just wonderful customer service from Unleashed, I always ask for help to the same person and that helps to keep everything better. I have been using Unleashed for one year now and happy with it. Integration with upstock, shopify and xero is great and makes everything super fast.
Great system.