SpurIT BOGO Free Gift Upsell
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Dose not work with other discount codes and this is not disclosed anywhere that I can see. Oversight.
Thanks for your feedback.
We would kindly inform you that it's a Shopify restriction and, unfortunately, there's nothing we could do.
selected for a free plan but was charged 14.95USD for the past 3 months. we were not even notified of the charges. ridiculous.
Thanks for your feedback. The thing is that you've used 2 upselling products while the free plan allows to use only one-first upselling product, so that's the reason of this charge. Anyway, no worries! We've already requested a charge reversal from Shopify in order to avoid any accidental charges.
Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience :)
Horrible response time. App does not update properly either.
Hello, I was charged $ 14.95 off i no longer have your app and it is uninstalled. It's not serious
Thanks for your feedback. The thing is that you've used 2 different target products while using the app. The free plan allows to use one specific product only so that's the reason. Anyway, no worries, we've already requested a refund from Shopify in order to avoid any accidental charges.
Also, we tried to contact you via email but didn't receive a response yet.
Please drop us a line at your convenience :)
From the Shopify team: "it treats all checkouts as draft orders and draft orders cannot process discount codes" Basically, the discount code box on our checkout page no longer worked. It was a customer service nightmare to have customers calling and emailing saying that there was nowhere for them to input the discount code they had been given.
Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email regarding this case but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!
App seems good unless you want to offer a reduced price product in response to a purchase. The FAQ is out dated in this matter regarding how to hide the reduced price special offer from the rest of your shop. I tried live support chat and they were less than helpful. I sent screen shots of their faq where it shows a screen shot of 'hide collection' tic mark in shopify that is supposed to do this job. I sent a screen shot of my collection page that shows this option is not available in collections. I was given no work around. Just talked to in circles without the difference in screen shots ever being acknowledged. I'm uninstalling and looking for a better option.
When I went to add a common product AGAIN like I put on the 1st Offer it wouldn't let me select any of the products I had in my 1st Offer. You can only promote each product ONCE with this app. If you add white sneakers to your Long Sleeve T-Shirts selection on your first Offer you will never be able to offer the white sneakers with anything else, ever! That's why you get ONE FREE Offer to build before you are committed to pay. I finally removed it through deleting Code, what a mission. Now these guys want me to Delete my Negative review for a Free 6 months of any app. I call BS! That's dodgey! Not deleting. Everyone needs to get the Truth and not be bought.
Thanks for your review and sorry that you've faced such inconvenience. Unfortunately, yes, there's no way to use the same product in several upsell offers.
We've sent you an email regarding this case but didn't receive a response yet. Please drop us a line at your convenience :)
This company is definitely a scammer. I just tested his app and deleted it on the same day, but it was still charged $14.95.
Sorry that you've faced inconvenience and confusion but we would kindly inform you that the app is free to use on one product page only. Once it's used on more pages the app switches plan, he app has a warning banner inside of it.
Anyway, we've requested a charge reversal from Shopify in order to avoid any accidental charges, it will be processed ASAP.
Don't try to use this software. He will secretly charge you $14.99, even if you only install and test it for a short time
Thanks for your feedback.
Sorry that you've faced confusion. Please note that the app is free to use on one product page only. Once it's used on more pages the app switches plan, the app has a warning banner inside of it.
We've requested a charge reversal from Shopify in order to avoid accidental charges. Also, we tried to contact you via email regarding this case but didn't receive a response yet. Please drop us a line at your convenience.