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The app is not working anymore, I can't open the app in shopify. Do I have to remove it and instal it again?
Update: This glitch is fixed.
Thank you for your review, during a short period some customers faced a glitch due to a Shopify api update.
Cannot use the app due to a bug around limiting the products to a specific collection which was the only reason we chose this app. We flagged it with the developer and got told it would be fixed that week but didnt hear back for 3 weeks after following up twice and turns out they couldnt fix it.
Thank you for your review. Unfortunately, the email has fallen through the cracks. We are sorry for that.
We are a small team and doing our best to give the best experience to our clients. We have reached out multiple times to you, but without luck. If there is anything we can do please let us know.
Had issues with install but Peter was very responsive and helped fix! Works great. Customers are now upselling to get their free gift!
Had a minor configuration issue and Peter was super quick to respond to my email and got me fixed up right away. Simple, straightforward, great looking App with a user friendly interface and excellent customer service. Definitely would recommend.
Happy to help you Twisting Maple! Thank you for taking the time to write this review.
Peter, Founder of UpCart.
Love the simplicity of this app. There are others that do more and cost more, but regardless of cost, this one is the one for us. It allows customers to add a free gift at cart, nothing more, nothing less, and that's all we wanted. Despite the simplicity, installation wasn't 100% without complications, but support was great and we are now up and running. Thank you!
Thank you so much Chris. Due to custom themes, we needed to do some customisations in the installation. And thanks in part of your feedback we currently developing an auto installation to make the onboarding even better. Happy free gifting!
I had to go through 10 useless gift-apps or ridiculous pricing models until I finally found this one. Great app. Thank you very much, you made my day .
Thank you so much for the review! As a kitesurfer you made my day too with this review from a women's wetsuit brand.
Peter, founder of UpCart.
I have just installed the App , super easy to set up. I love the simplicity without having to select what type of giveaway I wanted to give my customers. This is just for item giveaways and perfect for my type of store. Will see how it progresses, thank you.
Thank you so much for the review, this is exactly our vision we had in mind building the app.
This app is defintely worth trying - I only miss a few options to customize my campaigns even more e.g by adding more incentives having the customers motivated to add their basket size.
Thank you so much for this review.
We currently working on adding a feature to build tier-based campaigns. You will get notified when this is ready.
very disappoint i sent several emails no replay.
I'm sorry you had a bad experience. We have sent a follow-up email within 1 business day on how would help you. Since there was no question in the email we didn't know how to help you.
Fast and helpfull with a small bug.
Realy good app to use