UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Anmeldelser (1.005)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
31. marts 2024

Klaviyo users beware - please reconsider using this app if you also use Klaviyo for your abandoned cart emails. Once you install this app, Klaivyo will no longer be able to see the scripts for adding to cart. It took us weeks to work out what the issue was (and thousands lost in revenue) before we worked out it was this app. When I contacted support about the issue, they actually knew about the issue but they don't let you know at install. I don't normally leave 1 star reviews but the coding on this app really impacted our store negatively. Support should offer to install this properly with custom coding for those customers using Klaviyo.

UGG Since 1974
Australien
Cirka et år bruger appen
22. juli 2024

This is NOT worth! it has been 4 days and the app is still glitching a lot. The shipping protection doesn't stay on if you go from checkout back to the store, and the app sometimes even removes items from the cart. I've notified support and all they say is "we're working on it"

Hara Boutique
USA
6 måneder bruger appen
17. juli 2024

Just like others have mentioned your analytics will be all over the place and leaving you in shambles and false readings. Could lose you thousands. They don't really do anything to fix this, nor do they tell you before hand.

Canvas Case
Australien
26 dage bruger appen
23. april 2024

BE VERY CAREFUL USING THIS APP!!

Will cause double counting in your analytics impacting audience signals and remarking efforts.

When I notified them, they provided an obscure code with no guidance on implementation. When I asked for help, they told me to hire an app developer.

I would think twice before using this app as it will impact your analytics (something we all rely on heavily in e-commerce).

Buddies Pet Shop
Australien
3 måneder bruger appen
30. april 2024

Whilst support does try to help there have been a number of bugs and technical devs are slow to respond / dont work weekends which has caused known issues to persist on site causing bugs.
Also breaks the /cart page and does not work nicely with other apps.

EDIT: They could not even fix my issue for over 2 weeks (their estimate of fix). So I deleted the app.
You take on massive risk giving your cart to an app like this.

Getfish Australia
Australien
8 dage bruger appen
22. maj 2024

App billing cycle and shopify billing cycles don't line up!

shiptopp
Frankrig
15 dage bruger appen
AfterSell by Rokt svarede 24. maj 2024

Hi there, I hope you're having a great day!

This is actually normal behaviour for all apps on the Shopify App store.
App billing cycles and Shopify billing cycles will not line up.

You can read Shopify's documentation on it here in the "App billing cycles" section:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

I hope this clears things up, please reach out to our Customer Support team via the live chats on the bottom right of the app if you have any further questions about Shopify and App billing cycles!

We're more than happy to help clear things up even further.

Have a great week!

- Pierre Gravelle
Customer Support Manager

29. maj 2024

where is the free plan as you mentioned only free trial is available

Woodyfie
Indien
11 minutter bruger appen
9. maj 2024

Kut app er staat gratis en ineens halen ze het van je rekening af en ik kirjg nieteens mn geld terug

GymNex
Holland (Nederlandene)
29 dage bruger appen
Redigeret 21. august 2024

I cant see the sales in Shopify and in my meta ads account because of upcard. Very sad

watrfall
Østrig
10 måneder bruger appen
14. februar 2024

Customer service responding to late

Laviedos
Belgien
5 måneder bruger appen