UpCart—Cart Drawer Cart Upsell
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Great app, really improves my CVR and AOV, very helpful staff who are incredibly responsive and effective. I have used upcart on multiple stores and there has yet to be an issue they could not fix!
I recently reached out to Upcart support regarding some translation issues on my Shopify store aimed a certain language speaking customers. I was having trouble changing certain phrases like "discounts" and "your cart is empty." The support team was incredibly responsive and guided me to the Cart Editor's Settings, where I found the Translations option.
I really appreciated how friendly and patient they were throughout the process. I felt a bit silly for not noticing the solution myself, but Michelle reassured me that I could always reach out for help. Overall, my experience was fantastic! Thank you, Upcart team, especially Michelle for your exceptional support!
Great app, been in ecom for a year now and upcart is by far the best for conversions. Also the customer support is fast to reply and helps fix any problems you have. Definitely worth it if you are serious about ecom.
Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future!
-The UpCart Team
UpCart's technical support is truly exceptional. The team is quick to respond, always helpful, and ready to assist with any questions you may have. Huge shout out to Mark for his incredible work!
The technical support for UpCart is nothing short of incredible. The team is responsive, helpful, and always available to assist with any queries. The app itself works flawlessly across different markets, making it a great tool for global businesses. One of the best features is the ability to set different cart thresholds for offering free shipping gestures, depending on the customer's country. This level of customization is perfect for businesses looking to optimize their checkout experience for a diverse international audience. Highly recommended!
i had an issue related to my cart and i tried to reach the support, within just 2 minutes Michelle reached out to me and solved my problem with ease in just 5 minutes. It was so quick and hassle free. Great support and i will highly recommend Upcart
Have found the app to be great so far. Was simple to add to our website. We also wanted to make the sticky cart icon smaller and John was so helpful. Changed it straight away for us, was easy and really quick service. Definitely recommend!
This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired.
Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!
Dom was very fast and professional with his response to all my issues. He helped fix my cart and now my store generates more revenue all thanks to Dom and his great team over at UpCart. Highly recommend!
Dom will be so excited to read this review! We're thrilled we were able to help you generate more revenue and we look forward to continuing to grow with you! 😁
John helped me out very quickly, he is kind and open for all kinds off questions. Thanks John!
Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀