UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Rezensionen (985)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
12. November 2024

Jacinda from UpCart saved the day! I had spent days trying figure out how to combine Buy X, Get Y (Gift with Purchase / Reward Spend Thresholds) with subscriptions and also allow product-level discounts to apply to the subscriptions too. The solution was complex but the gist is to not use Buy X, Get Y in Shopify, but rather make a 100% off product discount with a minimum QTY of 1, make that product hidden from your store, then use UpCart to add the product to your cart. Works perfectly in all scenarios!

Axiology
Vereinigte Staaten
Etwa ein jahr mit der App
AfterSell by Rokt hat geantwortet 16. November 2024

SWEET! Jacinda is pretty fantastic, we're so happy she was able to quickly help you with combining discounts and how to set up free gifts. We know it can be a complicated process and are super glad we could help you get that figured out 😀

28. Januar 2025

Aina was very helpful. Im very happy with the help I got!

Rua London
Schweden
Etwa 2 monate mit der App
Bearbeitet am 29. November 2024

I had originally written a 1-star review because something on my invoice did not add up and I thought UpCart was charging a percentage of my sales.

Their team reached out to me and patiently explained to me their pricing model and how that works. They clarified all of my doubts and it's clear that they really care about their product and having happy customers.

Because of that experience, I'm amending my review to 4 stars. I don't give 5 stars, because I still don't understand why this tool can't be a one-time subscription model regardless of how many orders I have on my shop.

However, if you're looking for a nice cart drawer solution, and don't mind their pricing model, this tool has been a breeze to install and use!

Simple Germany
Deutschland
8 monate mit der App
AfterSell by Rokt hat geantwortet 25. November 2024

Hi there Simple Germany!

I'm really sorry to hear about your poor experience with our pricing! If you have feedback on how we can word the pricing better to reduce confusion, please let us know and we'll do everything in our power to ensure it's clearer in the future.

With that in mind, allow me to explain why UpCart's pricing is structured this way. UpCart isn't just an upselling app, and this is why we don't charge on a per-upsell basis.

UpCart's main value is giving your customers a convenient, always accessible, and easy way to manage their cart while browsing your store. Normally they'd have to load a whole new page (.../cart) to do so, which adds friction to the transaction and may increase churn.

The best way to judge UpCart's impact is by looking at the number of orders generated, since every order interacts with UpCart and gets value from it.

I completely understand the frustration around the pricing, I recommend continuing the conversation with our support team (clicking "I need more help" on the bot will redirect the conversation to our team) so we can help improve your experience with the app.

Thanks again for your honest review, and we hope to hear from you in the support inbox soon!

- The UpCart Team

25. Januar 2025

Patti has amazing customer service, thank you.

Gameday Legends Australia
Australien
Etwa 2 monate mit der App
AfterSell by Rokt hat geantwortet 28. Januar 2025

Patti will be so happy to hear you enjoyed her amazing customer service! 🥰 We look forward to continuing to work with you, so please let us know if we can assist you with anything else!

2. Dezember 2024

great app with great features and staff!

Brasion
Kanada
5 monate mit der App
AfterSell by Rokt hat geantwortet 9. Dezember 2024

Thank you so much for taking the time to share your kind words about our app, it's benefits, and our wonderful staff! We look forward to continuing to work with you and seeing you grow 😄

13. November 2024

Great app, I find it super useful on my store. The support team have also been really helpful.

Bundl Australia
Australien
12 monate mit der App
AfterSell by Rokt hat geantwortet 16. November 2024

We're so glad our support team was able to help you and that our app is useful for your store 😀. Thank you for your loyalty and we look forward to seeing your continued success!

14. Januar 2025

Solved my problem:)

The Doggo Den
Vereinigtes Königreich
Etwa 2 monate mit der App
AfterSell by Rokt hat geantwortet 22. Januar 2025

Thank you so much for your wonderful review! We're so happy that we were able to help you resolve your problem 😁 Please let us know if we can assist with anything else going forward!

26. Dezember 2024

The best cart you can probably have. The support by Aina was awesome. She helped me out and could fix my problem in a few seconds!

treame©
Deutschland
Etwa 2 monate mit der App
AfterSell by Rokt hat geantwortet 13. Januar 2025

Aina will be so happy to read this review, thank you so much 🙏 We're so glad that she could fix your problem quickly! Please don't hesitate to reach out if we can assist you with anything further 😃

6. Dezember 2024

Super easy to use, converts great, support staff is very helpful in making customizations

FreshPod
Vereinigte Staaten
3 monate mit der App
AfterSell by Rokt hat geantwortet 9. Dezember 2024

Thank you so much for your kind words! We're so happy you enjoy how easy our app is to use, our great support staff and that you're seeing great conversion from using us 😁 Please let us know if we can assist you with anything going forward!

26. Dezember 2024

Decent app but charging crazy amounts. They only provide some coding and then charge such a big fee. I would not recommend this app and recommend another app that would be more affordable.

RIVAL AMSTERDAM
Niederlande
Etwa 2 monate mit der App