Upcart—Cart Drawer Cart Upsell

Good app but does not work in my multi-market, multi-language and multi-TLD setup. Support is AI bot.

We are using Upcart Cart Drawer and have generally been very satisfied with the app. It is stable, easy to configure, and has contributed positively to our conversion rate through effective in-cart upselling.

That said, it is important to be aware of the app’s pricing model. Upcart Cart Drawer charges based on the total number of orders during a given period, not only the orders that are directly influenced or generated through the cart drawer itself. In our view, this is a somewhat creative interpretation of what should form the basis for billing and may come as a surprise if you expect to pay only for the value the app directly delivers.

Overall, it is a strong app with solid performance, but we recommend reviewing the billing model carefully before scaling its usage.

Pros-
1.)Easy to use and configure
2.) Available everything in hand like 3 steps progress bar
3.) Easily integrates with the theme

CONS-
CHARGES ARE WAY TOO HIGHER
DOING 1000 ORDERS AND USED UPSELL IN 60 ORDERS
CHARGED ALMOST Rs.8000 including subscription fees and it shocked me when i saw the usage charges at the end of month (my bad)

Neutral, one can find a few more apps cheaper than this as one may need to configure other with a much more hassle but it is only a 1 time job to configure it.

App is good, but support is useless. They dont even bother to put efforts, reply late and sound uninterested. Look forward to switch if there is a good alternative out there.

We use and like Upcart, however the Support is ghosting us, and appears to requires a Slack account rather than their in app support

I can't express how impressed I am with this app and the exceptional support provided by the Upcart team! Recently, I encountered an incompatibility issue with my theme, but the Upcart team swiftly and efficiently resolved it, offering comprehensive support throughout the process. The impact on our sales has been remarkable since implementing the app.

I do have a suggestion to further enhance the app's functionality: consider adding a feature to suggest discounted upsell products. I believe this addition would significantly boost our conversion rates. I eagerly anticipate future updates and improvements from the Upcart team, given the incredible experience I've had so far. Keep up the fantastic work!

This app has many restrictions that aren't told you to you upfront until you discover them yourself and ask the support team (to which their answers are simply, "our app doesn't have control over it"). Free rewards cannot be restricted on cart pages (only sliding cart), and even though I need the order tag to be free of tags, upcart just dominates that space affecting my normal business processes. When asked their response is, "we need that space too". I've only been using this app for a week or so, and not only are the restrictions affecting my processes (customers are literally adding dozens of free rewards with no restrictions), but upcart has been no help in trying to find a solution.

Très bien sauf que c'est en anglais et ça va trop vite pour moi