UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Rezensionen (931)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 29. November 2024

I had originally written a 1-star review because something on my invoice did not add up and I thought UpCart was charging a percentage of my sales.

Their team reached out to me and patiently explained to me their pricing model and how that works. They clarified all of my doubts and it's clear that they really care about their product and having happy customers.

Because of that experience, I'm amending my review to 4 stars. I don't give 5 stars, because I still don't understand why this tool can't be a one-time subscription model regardless of how many orders I have on my shop.

However, if you're looking for a nice cart drawer solution, and don't mind their pricing model, this tool has been a breeze to install and use!

Simple Germany
Deutschland
8 monate mit der App
AfterSell by Rokt hat geantwortet 25. November 2024

Hi there Simple Germany!

I'm really sorry to hear about your poor experience with our pricing! If you have feedback on how we can word the pricing better to reduce confusion, please let us know and we'll do everything in our power to ensure it's clearer in the future.

With that in mind, allow me to explain why UpCart's pricing is structured this way. UpCart isn't just an upselling app, and this is why we don't charge on a per-upsell basis.

UpCart's main value is giving your customers a convenient, always accessible, and easy way to manage their cart while browsing your store. Normally they'd have to load a whole new page (.../cart) to do so, which adds friction to the transaction and may increase churn.

The best way to judge UpCart's impact is by looking at the number of orders generated, since every order interacts with UpCart and gets value from it.

I completely understand the frustration around the pricing, I recommend continuing the conversation with our support team (clicking "I need more help" on the bot will redirect the conversation to our team) so we can help improve your experience with the app.

Thanks again for your honest review, and we hope to hear from you in the support inbox soon!

- The UpCart Team

6. September 2024

app doesn't 100% synchronize with my store but still, you won't find better app for cart upsells so I fully recommend, try it out on your store. Also big thank you to Jacinda from the support team. She helped me with my problems and was very patient! Great support

Cozylore
Polen
2 monate mit der App
8. September 2024

Patti helped me with different things I could not change myself, great patience and dedicated her time to help me with everything I needed. TY

Cozimami
Frankreich
27 tage mit der App
13. September 2024

Michelle immediatly fixed my problem, very happy with the service!

Moon
Belgien
5 monate mit der App
23. September 2024

Great support team, and also the app works perfectly for my business. I recommend it!

Power pops! cereal alto en proteina
Mexiko
18 tage mit der App
11. August 2024

Has a few bugs and a sneaky usage fee but overall a great app with amazing customer support

Amira
Irland
Etwa ein monat mit der App
20. Oktober 2024

Excellent support!

NUOVA TORONTO
Niederlande
3 tage mit der App
29. Juli 2024

Good help from the support team

OhLilly
Vereinigtes Königreich
Etwa 2 monate mit der App
2. Mai 2024

We were instantly pleased with the integration of quick checkout options (PayPal, Amazon and Apple Pay payment buttons); something many Cart Drawer applications don't provide. Unfortunately UpCart lacks in customisation options; specifically design and style. Almost perfect but still needs more work.

WONDERCRAFT LTD
Vereinigtes Königreich
8 tage mit der App
14. Januar 2024

amazing app

EcoRevital
Brasilien
6 tage mit der App