Upcart—Cart Drawer Cart Upsell
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EDITED. We had an issue with the app on this specific store (we own several stores with UpCart and are generally happy with it) and uninstalled it, out of frustration, rather than contacting the Rokt team.
They did reach out to us and offered to help fix our issue for issue. After some digging, they discovered we had some remnant code from an uninstalled app that was interfering with UpCart (and our site's performance), offered a detailed diagnostic so we could optimize our store. Shout-out to Brandon and his team - they rock!
Upcart is a fantastic app that gives us lots of tools to improve customer experience on-site. Support is always fast and helpful, shout-out to Aina who quickly fixed an issue we recently had with the up-sells. Would recommend for any store
Thank you for this wonderful review! 🙏
We're so glad to hear you're enjoying all the tools Upcart has to offer! And a big shout-out to Aina - we'll make sure she knows how much you appreciated her quick help with the up-sells.
Your recommendation means everything to us. Thanks for being a valued user! 🚀
Sehr freundlich und Hilfsbereit, vielen dank für die schnelle und unkomplizierte Hilfe.
Customer service is very quick and helpful. The app works great. I believe that it helps with getting people over our free shipping threshold because of the free shipping bar and I like being able to offer add-ons right in the cart. It's a bit pricey and we've considered having to cancel it because of it, but for now, we're keeping it. Satisfied customers.
Thank you for your thoughtful review!
We're so happy to hear you're loving the free shipping bar and add-on features! It's feedback like yours that reminds us why we do what we do. And we're glad our support team could help you quickly when you needed it.
We appreciate you being such satisfied customers and keeping Upcart as part of your store. Here's to your continued success! 💪
Mark and Lillian helped me troubleshoot a pesky bug right during our Black Friday campaigns and push a temporary fix really fast. Thanks team!
Thank you so much for the amazing review! 🙌
We’re really glad to hear that Mark and Lillian were able to jump in quickly and sort out that tricky bug for you during the Black Friday rush. They’ll be so happy to know their help made a difference!
We truly appreciate you taking the time to share this. If you ever need anything else, we’re always here to help. 💬✨
John hat einen überragenden Support geliefert. Super!
Vielen Dank für diese tolle Bewertung! 🙏
We're thrilled to hear that John provided you with outstanding support! We'll make sure he knows how much you appreciated his help.
Thanks for choosing Upcart - we're here whenever you need us! 😊
Amazing support. I had problems to find the correct fields in the Dashboard. Michelle helped me very quickly. I really recommend Upcart.
Thank you so much for the amazing feedback! 🙌
We're so glad to hear Michelle was able to help you find what you needed quickly and make your experience smooth. She’ll be delighted to know her support made such a great impression!
We really appreciate your recommendation and are so happy to have you using Upcart. 🚀💬
If you have questions, don't hesitate to ask for help in support chat!
In mycase Laura offered a solution immediately that I was looking for and that all took just 2 minutes! Thank you Laura!
Thank you so much for this wonderful review! 🙏
We're thrilled to hear Laura was able to provide you with an immediate solution in just 2 minutes! She's fantastic at what she does, and we'll pass along your thanks to her!
We're glad you're encouraging others to reach out to our support chat. If you ever need anything else, we're always here to help! 😊
Laura was very quick and helped solve our issues within minutes
Thank you so much for this wonderful review! 🙏
We're thrilled to hear Laura was able to help solve your issues so quickly! She's amazing at providing fast, effective support, and we'll make sure to pass along your kind words to her.
If you ever need anything else, we're always here to help! 😊
Great app and Laura is an amazing support!!