Upcart—Cart Drawer Cart Upsell

Hi there, we’re sorry to hear about your disappointment regarding the lack of a free plan.

We understand that pricing is an important consideration, and we truly appreciate your feedback. Our goal is to deliver as much value as possible through the features and support included in our plans. Our team has already reached out directly to explore the best way forward.

Thank you for giving Upcart a try! We hope you’ll reconsider us in the future. 💬✨

Hi there, I hope you're having a great day!

This is actually normal behaviour for all apps on the Shopify App store.
App billing cycles and Shopify billing cycles will not line up.

You can read Shopify's documentation on it here in the "App billing cycles" section:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

I hope this clears things up, please reach out to our Customer Support team via the live chats on the bottom right of the app if you have any further questions about Shopify and App billing cycles!

We're more than happy to help clear things up even further.

Have a great week!

- Pierre Gravelle
Customer Support Manager

Hi there, thank you for taking the time to leave a review. We're sorry to hear your experience didn't meet expectations, especially so early on. That's never what we want for our partners. 😔

We noticed you hadn't reached out to our support team, so we proactively reached out to you to help get things on the right track. We're following up again here to make sure nothing slipped through the cracks. We truly want to make this right for you.

Please don't hesitate to respond to our message or reach out to us directly at any time. We're confident we can turn this experience around! 🙏