UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reseñas (698)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 8 de diciembre de 2024

it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.

UpriseAthlete
Estados Unidos
6 meses usando la aplicación
AfterSell by Rokt respondió 6 de noviembre de 2024

Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future!

-The UpCart Team

26 de septiembre de 2024

The functionality of the Mini Cart is worth $14.99 per month - the price that appears next to the app in Shopify's app settings. However, I found out today that UpCart have been taking $75 per month from us, due to 'usage fees'.
Machiavellian pricing tactics are at play here. There is no way this app is worth $75 per month ($875 per year!). Best advice is to hire a developer from an online marketplace at $10 per hour and get them to build you a Mini Cart with all the function you require.

Pixie Wing
Reino Unido
10 meses usando la aplicación
10 de diciembre de 2023

I have reached out 2x to get help. This app is a great idea but does not work right. It caused major issues on Black Friday. It gave customer products they did no earn as they did not meet the threshold. I also have turned it off because the free item sale was done and then a few more items came through when the app was not active again. This is a pain and not support to respond yet.

Sundara Nails
Estados Unidos
5 meses usando la aplicación
8 de noviembre de 2023

Stunning cart design that is dysfunctional and dropped my conversion rate significantly. I installed this app for its main function, the discount codes. This function does not work properly, discount codes were not claimed properly or not working at all. I contacted support twice but it's been about a week and this issue has not been resolved yet as of the date I uninstalled the app (they said it's not just in my shop by the way, you would assume an issue like this would be resolved swiftly then). Wasted time in the busiest time of the year in November crashing my conversion rate because of this app, and paid for it to not do its main job (the discount codes) that is meant to do. Not sure what all those other 5-star reviews are for.

Flapper Head
Australia
2 meses usando la aplicación
17 de mayo de 2025

Fast service good explanation

Dekorza
Países Bajos
5 de mayo de 2025

no question was too much! really quick help from John!

Ameline Amsterdam
Países Bajos
3 meses usando la aplicación
13 de marzo de 2025

Great customer service and quick responses!!

Belar
Países Bajos
4 meses usando la aplicación
AfterSell by Rokt respondió 19 de marzo de 2025

Thank you so much for taking the time to leave us a nice review, we really appreciate it 🙏. Please don't hesitate to reach out and let us know how we can continue to support you! 😀

12 de marzo de 2025

Patti is the TOP G, best customer service experience

Thrively
Estados Unidos
Más de 1 año usando la aplicación
AfterSell by Rokt respondió 19 de marzo de 2025

Love to hear that! 😄 Patti is truly a rockstar, and we’re so glad she made your customer service experience top-notch! We’ll be sure to pass along the shoutout—she’ll appreciate it! 🔥 Let us know if you ever need anything else!

Fecha de modificación: 25 de febrero de 2025

UpCart's technical support (especially Jacinda) is truly exceptional. The team is quick to respond, always helpful, and ready to assist with any questions you may have.

Bevora
Países Bajos
8 meses usando la aplicación
17 de enero de 2025

Lillian is very quick and efficient! She replied with a video to make it simple and clear! Thank you so much!

Dunnes
Francia
3 días usando la aplicación
AfterSell by Rokt respondió 22 de enero de 2025

Lillian will be so happy to read this review! We're so happy that she was not just quick and efficient but also made a clear solution for you 😁 Please let us know if we can help with anything else!

26 de diciembre de 2024

Decent app but charging crazy amounts. They only provide some coding and then charge such a big fee. I would not recommend this app and recommend another app that would be more affordable.

RIVAL AMSTERDAM
Países Bajos
Alrededor de 2 meses usando la aplicación
11 de diciembre de 2024

It's a great app. I really like it.

MemoFrame
Israel
16 minutos usando la aplicación
AfterSell by Rokt respondió 22 de diciembre de 2024

Thank you so much for taking the time to leave us such a kind review 😀 Please let us know if there's anything we can do to improve your experience with us 😄

9 de diciembre de 2024

DEMLO
Estados Unidos
17 días usando la aplicación
AfterSell by Rokt respondió 11 de diciembre de 2024

Thank you so much for taking the time to leave us a nice review! We look forward to continuing to work with you moving forward 😄

7 de diciembre de 2024

Nice App and good & fast support from Michelle

Sleepora
Canadá
Alrededor de 1 hora usando la aplicación
AfterSell by Rokt respondió 9 de diciembre de 2024

We're so happy to hear Michelle could give you good support and quickly! We're glad you're enjoying our app and look forward to continuing to work with you in the future 😃

30 de noviembre de 2024

!mazing product, easy set up and looks amazing. Cant wait to see the upsells happen!.

Celeste
Canadá
Alrededor de 1 hora usando la aplicación
AfterSell by Rokt respondió 2 de diciembre de 2024

We're so happy you like how easy and sleek our cart looks! We're excited to see you grow with the upsells added in as well 😁. Please let us know if we can assist you in reaching your goals!

Fecha de modificación: 28 de noviembre de 2024

John helped me out very quickly, he is kind and open for all kinds off questions. Thanks John!

Dalcino
Países Bajos
3 meses usando la aplicación
AfterSell by Rokt respondió 16 de noviembre de 2024

Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀

22 de noviembre de 2024

Best Cart where the Upsells acctually work and make you revenue

Linksy
Suiza
18 días usando la aplicación
AfterSell by Rokt respondió 30 de noviembre de 2024

Thanks so much for taking the time to leave us a nice review! 🙏. We're so happy to hear you've been successful with our upsells and please let us know if we can assist with anything else in the future!

21 de noviembre de 2024

Good app -- good customer service

Thermal32
Estados Unidos
4 días usando la aplicación
AfterSell by Rokt respondió 30 de noviembre de 2024

Thank you so much for taking the time to leave us a nice review! We're so very glad you enjoyed our app and our customer service. Please let us know if we can assist with anything in the future to help you grow!

17 de noviembre de 2024

Michelle and the UpCart team are awesome! They respond quick and work fast!

Mimix Cosmetics
Estados Unidos
13 días usando la aplicación
AfterSell by Rokt respondió 19 de noviembre de 2024

Michelle and the Team are awesome! We agree with you 100% 😁. We're very happy to hear that you had a fast response from us and were able to help you quickly! Looking forward to continuing to work with you 😄

16 de noviembre de 2024

:))

LYXON
RAE de Hong Kong (China)
16 días usando la aplicación
AfterSell by Rokt respondió 19 de noviembre de 2024

Thank you so much for taking the time to leave us a nice review, we really appreciate it! Please let us know if we can help with anything else!

15 de noviembre de 2024

Awesome support, Jacinda helped me arrange my cart exactly how I wanted it!

Goodlooks Glasses
Estados Unidos
11 días usando la aplicación
AfterSell by Rokt respondió 16 de noviembre de 2024

Awesome! Jacinda is pretty awesome and will be thrilled to read how she was able to get you set up how you wanted it to be. Looking forward to working with you in the future 😀

12 de noviembre de 2024

great app, great Patti support!

but shopify - please let the app developers to put the express buttons in the cart, it's really important.

GOBIO IL
Estados Unidos
4 días usando la aplicación
AfterSell by Rokt respondió 16 de noviembre de 2024

Patti is going to be stoked to see this! 😍 Thank you so much for a kind review! We're still working with those express buttons and fingers crossed a solution is found that works for everyone!

10 de noviembre de 2024

Perfect customer services!

Scrubi
Israel
23 días usando la aplicación
AfterSell by Rokt respondió 12 de noviembre de 2024

😍 Thank you so much!! We're super happy that you loved our support! Let us know if we can help with anything else!

9 de noviembre de 2024

Michelle was amazing, amazing customer support

Vior Maison
Estados Unidos
AfterSell by Rokt respondió 10 de noviembre de 2024

Michelle is going to be so stoked when she sees this!! Thank you so much for taking the time to leave this wonderful review😀 Please let us know if we can assist with anything else that may come up!

8 de noviembre de 2024

Qwirlo
Reino Unido
7 días usando la aplicación
AfterSell by Rokt respondió 9 de noviembre de 2024

Thank you for taking the time to leave us a nice review! Please let us know if we can help you with anything in the future!

- The UpCart Team

7 de noviembre de 2024

Absolutely amazing. The support is world class and the app gives you everything you need for an awesome price.

Cozy-Sock
Alemania
30 días usando la aplicación
AfterSell by Rokt respondió 16 de noviembre de 2024

Our support team is absolutely amazing, we agree! 😍 We're so happy you're enjoying the benefits of our app and please let us know if we can ever assist with anything 😁

7 de noviembre de 2024

John was awesome, really helpful and fast

Chriore
Alemania
Alrededor de 2 horas usando la aplicación
AfterSell by Rokt respondió 16 de noviembre de 2024

We think John is awesome too! 😁 So glad to hear you were helped quickly. Please let us know if we can ever help with anything else!

6 de noviembre de 2024

Michelle was amazing. Very patient and did everything I asked her to do. Great customer service.

Fusion
Estados Unidos
11 días usando la aplicación
AfterSell by Rokt respondió 16 de noviembre de 2024

Michelle did a happy dance reading this review! Thank you so much! We're so happy to provide you great customer service 😄 Looking forward to continuing to work with you!

5 de noviembre de 2024

John helped me quickly, and I was able to solve my problem fast.

Aurora Essence
Alemania
Alrededor de 8 horas usando la aplicación
AfterSell by Rokt respondió 6 de noviembre de 2024

John will be so excited to see this great review from you! We're happy we could help you resolve your issues quickly 😀, we can't wait to hear more from you!

1 de noviembre de 2024

swift reply and accurate inputs

Axel Arch
Francia
12 días usando la aplicación
AfterSell by Rokt respondió 5 de noviembre de 2024

We do our best to respond as quickly as possible to our merchants and we appreciate you taking the time to leave us a nice review 😀 Please let us know if we can help with anything else!

- The UpCart Team

31 de octubre de 2024

I would highly recommend this application. Very clean layout and also easy to customize. Also the customerservice is pro active and problemsolving in any way. Thanks again!

Shela Sands
Reino Unido
Alrededor de 11 horas usando la aplicación
30 de octubre de 2024

Parfait John m'a beaucoup aider

Norhia
Francia
1 día usando la aplicación
27 de octubre de 2024

really good support team. Michelle helped me alot.

StrahlenSchutzer
Suiza
4 días usando la aplicación
24 de octubre de 2024

satisfied

Velorya
Bulgaria
10 meses usando la aplicación
23 de octubre de 2024

Great customer service!

COCOLOU
Países Bajos
Alrededor de 5 horas usando la aplicación
21 de octubre de 2024

They helped us really well, thanks to Pierre! Would recommend the app. Looking forward using it.

Melbourne Muse
Países Bajos
Alrededor de 12 horas usando la aplicación
21 de octubre de 2024

Perfect and quik support like always!

Amora Toronto
Países Bajos
Alrededor de 1 mes usando la aplicación
20 de octubre de 2024

Excellent support!

NUOVA TORONTO
Países Bajos
3 días usando la aplicación
19 de octubre de 2024

Michelle best support

Nebuloxe
Francia
1 día usando la aplicación
18 de octubre de 2024

Really good experience.

Ackaline
Estados Unidos
3 meses usando la aplicación
18 de octubre de 2024

i had an issue related to my cart and i tried to reach the support, within just 2 minutes Michelle reached out to me and solved my problem with ease in just 5 minutes. It was so quick and hassle free. Great support and i will highly recommend Upcart

RadianceRack
Canadá
Alrededor de 2 meses usando la aplicación
17 de octubre de 2024

Jacinda was amazing. upcart support is always on point!

Faculty Fits
Estados Unidos
20 días usando la aplicación
11 de octubre de 2024

i love it very good support

Drivemag
Egipto
30 minutos usando la aplicación
11 de octubre de 2024

Always here to help me thanks you very much for your help

Thickgrow
Francia
11 de octubre de 2024

nice! good app.

TEE.® The New Generation of Tea
Países Bajos
Alrededor de 9 horas usando la aplicación
10 de octubre de 2024

UpCart's technical support is truly exceptional. The team is quick to respond, always helpful, and ready to assist with any questions you may have. Huge shout out to Mark for his incredible work!

HAVEN JONES
Estados Unidos
Alrededor de 1 año usando la aplicación
10 de octubre de 2024

Wonderful Customer Service. Great app so far! Thanks for your help guys.

Maudelles
Reino Unido
9 días usando la aplicación
8 de octubre de 2024

We have had a great experience with the UpCart app. It's super easy to use, and the support team has been super responsive with any questions we have had. Thanks, UpCart team!

Drafts Site
Estados Unidos
30 días usando la aplicación
8 de octubre de 2024

Great App! Boosts my AOV and the customer service is very efficient and friendly.

Retro Drifters
Estados Unidos
9 meses usando la aplicación
Fecha de modificación: 3 de octubre de 2024

Great application with great customer support!!!

YouHeal™
Reino Unido
10 días usando la aplicación
28 de septiembre de 2024

Amazing app with even better customer service. Michelle solved all my problems quickly and effectively.

Luminara
Australia
Alrededor de 6 horas usando la aplicación
24 de septiembre de 2024

Good service, Fast fixing problems! 5 star review for John

Atelier Royale Paris
Países Bajos
Alrededor de 19 horas usando la aplicación
22 de septiembre de 2024

Great app, and michelle her support is outstanding!

Mano-Milano
Países Bajos
Alrededor de 1 hora usando la aplicación
20 de septiembre de 2024

Michelle was really helpful, in a matter of minutes she solved my problems. Perfect!

L’AnimalCheri
Portugal
4 días usando la aplicación