UpCart—Cart Drawer Cart Upsell , 415 avis
Surprisingly fast and accurate support from Patti of UpCart. The answer to my question was simple to understand and helped my sort out the discount hierarchy.
Well done UpCart.
Would recommend. Had some technical issues with the way my cart looked but their representative was extremely helpful and fixed everything for me.
We are likely to generate another 150K plus in revenue over a year from the upsell capabilities. The cart itself is designed very well. I would like to see a bit more on the analytics side, and some options need work in the customization area. (i.e note section and the announcement timer). However, I am beyond impressed by the performance.
Work is always tedious, complex, and challenging, but having a good app plugin and a responsible team can save you a lot of trouble. Despite some initial hiccups during the usage, the technical team at UpCart provided me with tremendous assistance. They patiently listened to my questions, helped me devise solutions and alternative approaches. I witnessed their proactive and responsible work attitude towards customers, and I feel like I've found a great partner.
Currently, I'm only using the basic features of their app, and it has already resulted in more than a 5% increase in product quantity for orders following UpCart's recommendations. This pleasantly surprised me, and now I plan to implement more comprehensive marketing strategies with UpCart's guidance to help my business. I highly recommend UpCart!
Stunning cart design that is dysfunctional and dropped my conversion rate significantly. I installed this app for its main function, the discount codes. This function does not work properly, discount codes were not claimed properly or not working at all. I contacted support twice but it's been about a week and this issue has not been resolved yet as of the date I uninstalled the app (they said it's not just in my shop by the way, you would assume an issue like this would be resolved swiftly then). Wasted time in the busiest time of the year in November crashing my conversion rate because of this app, and paid for it to not do its main job (the discount codes) that is meant to do. Not sure what all those other 5-star reviews are for.
Incredible! I had two big problems with my shop:
- personalised products (photo and text) that weren't added to the basket correctly (the photo that the customer uploaded was no longer uploaded)
- and the automatic translation wasn't working on the cartslide
Varun's customer service was able to meet all my expectations, and I can only highly recommend it.
I had a couple of technical issues with the cart not displaying the add to cart button correctly. Jordan was excellent and fixed this for me super quickly. I'm very happy now with how the cart looks and works. Definitely recommend.
Great app and excellent customer service! UpCart definitely helped us increase our AOV and conversion!
The app is fantastic, the UX increased by a lot and the AOV too thanks to the shipping protections you can do like 5$ clean almost evey order, this is amazing.
I also had the pleasure to have the support of Pierre who helped me debug a custom function for the cart and for the page builder, and this was also beyond the scope of his support! I am very grateful. Super App and super customer service!!!
I wanted some extra changes in my Cart and Pierre really helped me out. Even though I had a lot of questions he was very patient and reliable:)
Full Stars for him and for the App it really helps my Shop