Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
6 mai 2023

The app works well right out the gate! I'm happy with it and the support was very quick to help me fix a small issue with the aspect ratio of my product images in cart. I highly recommend this app!

Kiyo Studios
États-Unis
Temps passé à utiliser l’application : 22 jours
BEAM a répondu 18 mai 2023

Thanks so much for the honest review there!

Let us know if you have any other requests or even suggestions!
Always open to feedback. :)

Hope you continue to love UpCart!

5 mai 2023

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Galileo FX
Italie
Temps passé à utiliser l’application : Environ 22 heures
BEAM a répondu 5 mai 2023

I am really sorry that you had a negative experience. I believe this bug is being caused by conflict with the currency converter app on your site. There are 10,000+ Shopify Themes and Apps on the market, so there is sometimes a chance that one of these themes/apps breaks UpCart's functionality.

Our team is always here to help though! I have sent you message directly through email and will continue the conversation there.

I will do my best to turn this negative experience into a positive one for you 🙏.

Best,

Armon

Co-founder @ UpCart

3 mai 2023

Big recommendations, Pierre is always helpful on the support with design changes asap.

Recommend Upcart for everyone who is serious about their business and CRO

Thenapdk
Danemark
Temps passé à utiliser l’application : 6 mois
BEAM a répondu 4 mai 2023

Thank you so much for the review!

Glad to hear you were able to get the support you needed, we're always happy to help you with more customizations too!

Please don't be afraid to reach out. Hope you have a great time with UpCart!

Modifié le 5 mai 2023

App was not integrating well with my theme but their team did everything to make it work. They have incredible customer support. The app is now working very well. I have to say that I have tried all the other apps and the reason because Upcart show up in the first page when you look for a cart upsell is because it's actually the best app. Highly recommended

Popi Hair France
Royaume-Uni
Temps passé à utiliser l’application : 5 jours
BEAM a répondu 2 mai 2023

I'm so sorry that you've had a negative experience. It sounds like the bug you experienced caused significant frustration, which is certainly not what you signed up for.

Through our development teams initial analysis, it seems like the issue is being caused by your theme code overriding styles on the cart.

I have emailed you a line of CSS that you can add directly through UpCart to resolve the issue. I have sent you message directly through email and will continue the conversation there.

I will do my best to turn this negative experience into a positive one for you 🙏.

Best,

Armon

Co-founder @ UpCart

26 avril 2023

I highly recommend this App as it is a great application with a variety of useful functions that are easy to set up. Although I had a few issues during the installation process, the Livechat support team was incredibly helpful in resolving every problem I encountered.

I am confident that we will continue to use this app in the long term, as we have already noticed an increase in our conversion rate and AOV since implementing it. Overall, the Cart App is an excellent choice for anyone looking for a reliable and user-friendly e-commerce cart solution.

Ölich
Allemagne
Temps passé à utiliser l’application : Environ 7 heures
BEAM a répondu 26 avril 2023

Thank you so much for the review!

Glad to hear we were able to resolve any issues you were having. Can't wait to see your AOV get even higher!

Let us know if you ever need anything else, always happy to help.

Modifié le 25 avril 2023

Top-notch customer service. Patti and Pierre were so helpful with my onboarding and code customizations. Its still too early in the installation to report back about conversion lift but I just made a sale while typing this so it's gotta be good!

OrchidToys.com
États-Unis
Temps passé à utiliser l’application : Environ 3 heures
BEAM a répondu 26 avril 2023

Glad to hear we made the process easy for you, and that you already got your first sale! Congrats on that, and here's to many more! :)

Thanks for the honest review!

25 avril 2023

super app sehr übersichtlich und wenn man fragen hat wird einem sofort geholfen kann es nur empfehlen

goldene-pfoten.de
Allemagne
Temps passé à utiliser l’application : 7 jours
BEAM a répondu 26 avril 2023

Thank you so much for the honest review and for recommending UpCart!
Please let us know if you have any other questions or concerns. :)

Vielen Dank für die ehrliche Bewertung und die Empfehlung von UpCart!
Bitte teilen Sie uns mit, wenn Sie weitere Fragen oder Bedenken haben. :)

21 avril 2023

This app is easy to install, easy to customize, and very intuitive! Just the right amount of features to increase AOV.

Cultural Elements
États-Unis
Temps passé à utiliser l’application : Environ 5 heures
BEAM a répondu 24 avril 2023

Thanks for the honest review, really appreciate that you took time to write that up for us!

Let us know if you have any ideas or suggestions! We really appreciate feedback!

20 avril 2023

Pierre was great with assisting on setting up my cart - adjusted some coding and rounded out my buttons to match my theme. Appreciate the help so far and will report back in regards to the value added. So far help is great!

Palmer Preston Boutique
États-Unis
Temps passé à utiliser l’application : Environ une heure
BEAM a répondu 21 avril 2023

Thanks for the great and honest review!

Glad to hear so far your experience has been great, if you ever have any further customization requests please don't be afraid to reach out!

Modifié le 20 avril 2023

Got this app for the cart upsell. It has some amazing features like upsell in the cart and shipping protection. I had some slight issues with the app, but the developers reached out and solved it quickly. I reccomend this app for anyone looking for cart upsell.

NAB Leather
Canada
Temps passé à utiliser l’application : 29 jours
BEAM a répondu 19 avril 2023

I'm so sorry that you've had a negative experience. It sounds like the bug you experienced caused significant frustration, which is certainly not what you signed up for.

Through our development teams initial analysis, it seems like the checkout redirect issue is being caused by a recent change that a conflicting app you are using has made.

We are working to release a workaround, and it should be fixed for you very soon. We have sent you message directly through email and will continue the conversation there.

Any charges by UpCart have been refunded as well. I will do my best to turn this negative experience into a positive one for you 🙏.

Best,
Armon

Co-founder @ UpCart