UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Avis (987)

Note globale
4,8
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
13 novembre 2024

This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired.

Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!

Simeon Vintage
Pays-Bas
Plus d'un an d’utilisation de l’application
28 octobre 2024

Very good app, John helped me with a few changes I needed to make in the code and did it extremely fast on the spot.

Signet Collection
Israël
8 mois d’utilisation de l’application
Modifié le 8 décembre 2024

it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.

UpriseAthlete
États-Unis
6 mois d’utilisation de l’application
AfterSell by Rokt a répondu 6 novembre 2024

Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future!

-The UpCart Team

22 novembre 2024

Highly Recommend UpCart!
The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store.

What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.

The Energy Group NZ Limited
Nouvelle-Zélande
6 jours d’utilisation de l’application
AfterSell by Rokt a répondu 30 novembre 2024

Thank you for such an incredibly thoughtful review! Our support team is so grateful for your kind words 🙏. We do our best to ensure the app is as user friendly and easy to use as possible, integrating with Shopify's Themes and with our Custom CSS and HTML, you can make the cart look any way you'd like! Please let us know if we can assist with using any of those other additional features and we'd be more than happy to go over those with you. 😁

Modifié le 28 novembre 2024

John helped me out very quickly, he is kind and open for all kinds off questions. Thanks John!

Dalcino
Pays-Bas
3 mois d’utilisation de l’application
AfterSell by Rokt a répondu 16 novembre 2024

Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀

Modifié le 3 janvier 2025

initially encountered some compatibility issues, but their team stepped in and resolved everything promptly. Highly recommend for anyone looking to enhance their cart functionality

OdyBag
Belgique
Environ un mois d’utilisation de l’application
AfterSell by Rokt a répondu 13 janvier 2025

We're so happy that the team was able to assist with the compatibility issues quickly for you! 😁. Your recommendation means a lot to us, thank you so much 🙏. Please let us know how we can continue to assist you!

7 novembre 2024

Dom was very fast and professional with his response to all my issues. He helped fix my cart and now my store generates more revenue all thanks to Dom and his great team over at UpCart. Highly recommend!

NourishNaturals
États-Unis
Environ 2 mois d’utilisation de l’application
AfterSell by Rokt a répondu 16 novembre 2024

Dom will be so excited to read this review! We're thrilled we were able to help you generate more revenue and we look forward to continuing to grow with you! 😁

9 novembre 2024

Highly recommend it to those trying to increase their AOV. Many features included and great customer support that responds quickly and is very effective in helping.

Luxora™
États-Unis
27 jours d’utilisation de l’application
AfterSell by Rokt a répondu 12 novembre 2024

Your recommendation really means lots to us! Thank you for taking the time to leave us this wonderful review 😄 We can't wait to see all the success we'll have together!

18 octobre 2024

i had an issue related to my cart and i tried to reach the support, within just 2 minutes Michelle reached out to me and solved my problem with ease in just 5 minutes. It was so quick and hassle free. Great support and i will highly recommend Upcart

RadianceRack
Canada
4 mois d’utilisation de l’application
7 novembre 2024

UpCart is being a fundamental app in our growth. The flexibility and support are excellent. We've seen growth in not only our conversion rate, but also in AOV.

Surf Style
États-Unis
8 mois d’utilisation de l’application
AfterSell by Rokt a répondu 16 novembre 2024

We are so humbled, 🙏 thank you doesn't seem enough. Thank you for trusting us to support and help your business grow and we're incredibly grateful for your kind words! ❤️