UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

리뷰 (915)

전체 평점
4.8
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 1월 17일

I see all these stellar reviews. But we never were able to test it actually. Customer service took forever to finally never help during trial. Were they just waiting for us to be charged and hooked? Not sure. Customer service was arguing with us for no reason. We just wanted exactly what was on the demo store. Don't advertise something you don't implement for customers. I would recommend doing custom work with a good dev. On the long run it would be cheaper.

Pastreez
미국
앱 사용 기간 10일
2024년 5월 22일

App billing cycle and shopify billing cycles don't line up!

shiptopp
프랑스
앱 사용 기간 15일
답글 AfterSell by Rokt개 2024년 5월 24일

Hi there, I hope you're having a great day!

This is actually normal behaviour for all apps on the Shopify App store.
App billing cycles and Shopify billing cycles will not line up.

You can read Shopify's documentation on it here in the "App billing cycles" section:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

I hope this clears things up, please reach out to our Customer Support team via the live chats on the bottom right of the app if you have any further questions about Shopify and App billing cycles!

We're more than happy to help clear things up even further.

Have a great week!

- Pierre Gravelle
Customer Support Manager

2024년 1월 30일

App works fine, but we uninstalled it in free trial and still were billed 14.99 weeks later. Thats not good customer service.

Daporeo
미국
앱 사용 기간 8일
2024년 5월 29일

where is the free plan as you mentioned only free trial is available

Woodyfie
인도
앱 사용 기간 11분
2024년 2월 14일

Customer service responding to late

Laviedos
벨기에
앱 사용 기간 5개월
2024년 5월 9일

Kut app er staat gratis en ineens halen ze het van je rekening af en ik kirjg nieteens mn geld terug

GymNex
네덜란드
앱 사용 기간 29일
2024년 3월 7일

Schlechte app die viel zu viel geld verlangt für das was sie kann
außerdem ist stornieren sehr schwer gemacht

Rücken Relax
독일
앱 사용 기간 대략 12시간
2024년 8월 21일에 편집됨

I cant see the sales in Shopify and in my meta ads account because of upcard. Very sad

watrfall
오스트리아
앱 사용 기간 10개월
2023년 5월 5일

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Galileo FX
이탈리아
앱 사용 기간 대략 22시간
답글 AfterSell by Rokt개 2023년 5월 5일

I am really sorry that you had a negative experience. I believe this bug is being caused by conflict with the currency converter app on your site. There are 10,000+ Shopify Themes and Apps on the market, so there is sometimes a chance that one of these themes/apps breaks UpCart's functionality.

Our team is always here to help though! I have sent you message directly through email and will continue the conversation there.

I will do my best to turn this negative experience into a positive one for you 🙏.

Best,

Armon

Co-founder @ UpCart

2024년 4월 18일

RYSE
미국
앱 사용 기간 7일