Upcart—Cart Drawer Cart Upsell
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
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Do not use it if you have multiple languages in your shop. The app has no translation possibilities included. You can only use translate and adapt which is highly limited in metafield data and will therefore not solve your problem.
Very sorry, but unfortunately I cannot recommend this app. Support was also not bringing up any solutions that are applicable.
Hi there, we’re really sorry to hear about your experience and completely understand how challenging this must have been for a multilingual store setup.
Our team is actively exploring improved translation capabilities to better support stores with multiple languages.
We truly appreciate you sharing this feedback it helps guide our development and make Upcart better for everyone. Our support team has also reached out directly to discuss potential workarounds in the meantime. 💬✨
I’ve been using UpCart for a while, and the app itself has potential — but the customer service is absolutely terrible. They take forever to respond (if they even reply at all), and when they do, the answers are generic and unhelpful. It feels like they don’t actually read what you write or care about solving your issue. I’ve spent hours trying to fix simple problems that should have been resolved in minutes if proper support existed. Definitely not what you expect from a paid Shopify app.
HORRIBLE SCAM! Unexpected charge and poor customer service won't refund. AVOID at all cost!
Very bad support, i have an issue with their cart since 6 days, still waiting for their technical support to even look at my issue. Only chat support asking me to wait until technical support is available, 6 days already i don't recommend this app at all.
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating it must be to wait that long for technical assistance. That’s definitely not the level of support we want to provide.
Our team has reached out directly to look into your case and ensure your cart issue is resolved as soon as possible. We truly appreciate your patience and feedback it helps us improve and serve our users better 💬✨
not compatible with the IMPACT theme, so you cannot add the upsell in the cart page
Hi there, we’re really sorry to hear about your experience and understand how frustrating that can be.
Compatibility issues like this are definitely not what we want for our users. Our team has already reached out to see how we can help get things working smoothly with your theme.
Thank you for sharing this feedback! It helps us improve and make Upcart better for everyone. 💡💬
stupid app, buggy
We run a business ourselves, so we understand that things can go wrong — but what’s most concerning is when a company can’t even confirm the cause of an issue coming directly from their own app.
We weren’t asking for new features or a project-based request — we were simply asking for urgent support to resolve a problem their app created. Unfortunately, the lack of ownership and the inability to provide answers made this process far more stressful and time-consuming than it needed to be.
If your business relies on timely support and accountability, this may not be the right fit.
Thank you so much for taking the time to share your experience 🙏
We're really sorry this issue caused unnecessary stress and frustration. We completely understand how critical reliable support is, especially when a technical problem is affecting your store 🛒
You're absolutely right, this wasn't a feature request. It was a request for a working solution to something that went wrong. We genuinely apologize for the confusion earlier on, and for not providing clearer answers from the get-go. 😞
That said, I want to reassure you that your report has been taken seriously 💬 We've already made a change to your cart that we believe could resolve the issue, and we're currently waiting to hear back from you to confirm if it worked on your end 🤞 Could you please take a look at your support conversation with our team to let us know?
We're doing everything we can to make sure your setup is stable again, and we're more than happy to keep working with you until it's fully resolved.
Thanks again for your patience, and for giving us the chance to make this right 💛
Endless issues. There are much better cart apps
Hi there, we’re really sorry to hear about the issues you’ve run into. We completely understand how frustrating that can be, and this definitely isn’t the experience we want for you.
Our team has already reached out directly to take another look at what’s happening on your setup so we can help get things resolved as quickly as possible. Thank you for sharing this feedback with us, it genuinely helps us improve. 💬✨
The Cart does not send ATC data over to Klaviyo resulting in thousands of dollars in lost revenue. Still cant get any support from them to fix this issue.
Hi there,
We’re really sorry to hear about the trouble you’ve experienced with ATC data not syncing with Klaviyo, that’s definitely not the experience we want for our merchants. We understand how critical this kind of integration is, especially when it impacts revenue.
Our team is actively looking into this, and we want to make sure your concerns are properly addressed. If you haven’t already, you would have an email from a member of our team to support you further.
Thank you for your patience, we truly value your feedback and the opportunity to make this right. 💬✨
I don't use the app but it still charges me monthly, please refund me
Hi there, we’re really sorry to hear about the billing issue and completely understand your concern.
That’s not the experience we want for our users. Our team has already reached out directly to set you up with a refund.
Thank you for bringing this to our attention! We’ll make sure it’s resolved quickly 💬✨