Upcart—Cart Drawer Cart Upsell
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Upcart is a fantastic app that gives us lots of tools to improve customer experience on-site. Support is always fast and helpful, shout-out to Aina who quickly fixed an issue we recently had with the up-sells. Would recommend for any store
Thank you for this wonderful review! 🙏
We're so glad to hear you're enjoying all the tools Upcart has to offer! And a big shout-out to Aina - we'll make sure she knows how much you appreciated her quick help with the up-sells.
Your recommendation means everything to us. Thanks for being a valued user! 🚀
Good app but does not work in my multi-market, multi-language and multi-TLD setup. Support is AI bot.
Thank you for sharing your feedback! 🙏
We appreciate you bringing this to our attention. Multi-market and multi-language setups can be complex, and we'd love to help you get everything working smoothly. Our support team (real humans!) is here to assist you with your specific setup.
We're committed to making sure Upcart works perfectly for you!
If you need anything, we're always here to help! 😊
Customer service is very quick and helpful. The app works great. I believe that it helps with getting people over our free shipping threshold because of the free shipping bar and I like being able to offer add-ons right in the cart. It's a bit pricey and we've considered having to cancel it because of it, but for now, we're keeping it. Satisfied customers.
Thank you for your thoughtful review!
We're so happy to hear you're loving the free shipping bar and add-on features! It's feedback like yours that reminds us why we do what we do. And we're glad our support team could help you quickly when you needed it.
We appreciate you being such satisfied customers and keeping Upcart as part of your store. Here's to your continued success! 💪
We are using Upcart Cart Drawer and have generally been very satisfied with the app. It is stable, easy to configure, and has contributed positively to our conversion rate through effective in-cart upselling.
That said, it is important to be aware of the app’s pricing model. Upcart Cart Drawer charges based on the total number of orders during a given period, not only the orders that are directly influenced or generated through the cart drawer itself. In our view, this is a somewhat creative interpretation of what should form the basis for billing and may come as a surprise if you expect to pay only for the value the app directly delivers.
Overall, it is a strong app with solid performance, but we recommend reviewing the billing model carefully before scaling its usage.
Thank you for taking the time to share your detailed feedback! 🙏
We're glad to hear that Upcart has been stable, easy to configure, and has contributed positively to your conversion rate through effective in-cart upselling.
We really appreciate you bringing up your concerns about our pricing model. Please don't hesitate to reach out to our support team. We're here to help! 😊
Great app, easy to customize the cart and customer service is great! Had help by Lilllian who was swift to answer and help me, nothing at fault there! But I do fint the monthly subscription expensive which is why im giving it 4 stars. Looking for a cheaper alternative for this reason.
Thank you for the detailed feedback! 🙏
We're so glad to hear the app has been easy to customize and that Lillian was able to help you quickly! She's a fantastic member of our team, and we'll make sure she knows you appreciated her support.
We understand your concerns about the subscription pricing. Our team is always happy to chat about this! Feel free to reach out anytime.
Thanks for being a valued Upcart user! 😊
Mark and Lillian helped me troubleshoot a pesky bug right during our Black Friday campaigns and push a temporary fix really fast. Thanks team!
Thank you so much for the amazing review! 🙌
We’re really glad to hear that Mark and Lillian were able to jump in quickly and sort out that tricky bug for you during the Black Friday rush. They’ll be so happy to know their help made a difference!
We truly appreciate you taking the time to share this. If you ever need anything else, we’re always here to help. 💬✨
If you have questions, don't hesitate to ask for help in support chat!
In mycase Laura offered a solution immediately that I was looking for and that all took just 2 minutes! Thank you Laura!
Thank you so much for this wonderful review! 🙏
We're thrilled to hear Laura was able to provide you with an immediate solution in just 2 minutes! She's fantastic at what she does, and we'll pass along your thanks to her!
We're glad you're encouraging others to reach out to our support chat. If you ever need anything else, we're always here to help! 😊
Laura was very quick and helped solve our issues within minutes
Thank you so much for this wonderful review! 🙏
We're thrilled to hear Laura was able to help solve your issues so quickly! She's amazing at providing fast, effective support, and we'll make sure to pass along your kind words to her.
If you ever need anything else, we're always here to help! 😊
Do not use it if you have multiple languages in your shop. The app has no translation possibilities included. You can only use translate and adapt which is highly limited in metafield data and will therefore not solve your problem.
Very sorry, but unfortunately I cannot recommend this app. Support was also not bringing up any solutions that are applicable.
Hi there, we’re really sorry to hear about your experience and completely understand how challenging this must have been for a multilingual store setup.
Our team is actively exploring improved translation capabilities to better support stores with multiple languages.
We truly appreciate you sharing this feedback it helps guide our development and make Upcart better for everyone. Our support team has also reached out directly to discuss potential workarounds in the meantime. 💬✨
I was having some issues using the upCart app, but Aina was incredibly helpful and guided me through everything step by step. The app itself is really useful and makes managing cart upsells so much easier. The support team is friendly, responsive and truly cares about helping users. Highly recommend!
Thank you so much for the amazing feedback! 🙌 We're so happy to hear that Laura was able to fix your cart issue so quickly. She’ll be delighted to know her support made a difference.
We truly appreciate your continued trust and support after more than a year with Upcart! 🚀💬