Upcart—Cart Drawer Cart Upsell
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ai bot did not really understood my issue. However, after a few minutes Hailey joined the chat > resolved my problem :)
Die App ist sehr einfach aufzusetzen. Der Support durch einen KI bot ist der beste, den ich bisher in einer App erlebt habe. Man kommt immer sehr schnell zu einer Lösung.
Der einzige Minuspunkt ist die Upsell sektion. Die ist sehr dürftig und nicht ansprechend zu designen.
Thank you so much for your honest feedback! 🙏
We're really happy to hear you found the setup process straightforward and that our support experience impressed you! We take your feedback about the upsell section very seriously. We continuously work to improve the design and customization options, and your input helps us do that. 😊
If you have specific requests, feel free to reach out! ⭐
jose was a great help
Nice app
Great app, easy to customize the cart and customer service is great! Had help by Lilllian who was swift to answer and help me, nothing at fault there! But I do fint the monthly subscription expensive which is why im giving it 4 stars. Looking for a cheaper alternative for this reason.
Thank you for the detailed feedback! 🙏
We're so glad to hear the app has been easy to customize and that Lillian was able to help you quickly! She's a fantastic member of our team, and we'll make sure she knows you appreciated her support.
We understand your concerns about the subscription pricing. Our team is always happy to chat about this! Feel free to reach out anytime.
Thanks for being a valued Upcart user! 😊
The app and UI is very nice. Very easy to use and it does convert. The problem is, many times there is a 1-3 second delay in seeing the item in your cart. It makes me wonder how many sales are lost because of this issue. Hopefully they can solve the lag issue because I'm not sure it's worth the upsells if I'm losing sales altogether from the lag.
This is a good app and the team provide good customer service. Hailey was very helpful. I wish it was a bit easier to set up (for us non-techies) but other than that happy with it.
Thank you so much for the great feedback! 🙌 We're glad to hear that you’re happy with Upcart and that our team has been able to support you along the way.
We completely understand that setup can feel tricky at times! Your feedback is very helpful as we continue to make the process even smoother. Thanks for being with us! 💡💬
Michelle van upcart heeft me zo goed mogelijk geholpen, Bedankt Michelle!
Danke für dein tolles Feedback, das geben wir gerne an Michelle weiter! 🙌 Wenn du noch Ideen hast, wie wir deinen Support oder dein Erlebnis weiter verbessern können, lass es uns wissen!
The response time was fast and they helped resolve our issue quickly. We had an issue with the cart that was resolved same day.
I have tried this , the ui is fantastic , no one can beat the ui , all three app made by this team are fantastic in terms of UI , but the reason I still cannot use this app is the little lag to come our cart when customer click add to cart. So, if they improve this I am going to add it :). You can definitely try this app.
