UpCart—Cart Drawer Cart Upsell
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (697)
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I had an amazing experience with Michelle from the support team — she was quick, clear, and genuinely helpful. I asked about customizing the sticky cart button, and she provided both the new and old methods in detail, making everything so much easier to understand.
On top of that, the app itself is very simple to use but incredibly valuable. It adds a clean, professional touch to the store, and it just works — no headaches. Huge thanks to Michelle and the team. Highly recommend this app!
Wow! Thank you so much for the kind words! 😊 We're thrilled to hear that Michelle was able to provide such a helpful and clear experience and we'll be sure to pass your shoutout along to her! It means a lot to know that the support and guidance made things easier for you.
We're also so happy to hear you're enjoying the app! Simplicity and reliability are exactly what we aim for, and knowing it's adding that professional polish to your store makes our day.
Thanks again for the glowing recommendation.. we truly appreciate you! 💛
I'd give 0 reviews if I could. Expensive, mediocre app with the worst customer service I've ever seen in the Shopify app store. I asked for support on a very simply issue, but it has not been solved after almost two weeks. When asking support to help me I always get a copy-paste answer that's totally useless. I'm going to look for a different app with good support. Definitely not recommended.
Hailey the team are brilliant super supportive and ready to help. I was having an issue with my cart draw. They were support detailed with their investigation and resolved my issue. This happened just before a new product launch too so they saved me going back to the client with disappointing news we would have to delay. 5-stars!!!
Thank you for your amazing review! 🌟 We're so happy to hear that Hailey and the team were able to support you when you needed it most—especially right before your product launch! We know how crucial timing is, and we're thrilled we could help keep everything on track.🤓 If you ever need anything else, we're always here for you. Looking forward to continuing to work with you! 🙏
We have only had a little awhile but its increased our sales and it works flawlessly! Highly recommend you customize your cart with this.
Thank you for sharing your experience! 🙏 We're thrilled to hear that customizing your cart has already made a positive impact on your sales and is working flawlessly for you. It’s great to know that you're seeing results so quickly! 🎉
We truly appreciate your recommendation and are excited to see your continued success. If you ever need any assistance we’re always here to help. Happy selling! 😊
app stopped working , alot of glitches, free gifts not working, text all over the place. customer support does not exist. there is one agent switching between dozens of merchants. run away!
I always recommend this app to fellow biz owners because it's the go to cart customization app I've used that delivers great support and results. Michelle has been very helpful in gathering helpful resources and also sometimes give good suggestions that our business could use. Definitely recommend!
⭐ 1/5 - Disappointing Experience
This app is full of bugs that never seem to get fixed. They promise improvements, but the same issues persist, making it frustrating to use. On top of that, the customer support is terrible – no real solutions. It feels like the developers don’t care about user feedback. Definitely not worth the hassle. Avoid it if you can!
Hi, thanks for your honest review, and we're really sorry for the poor experience you had! 😥
I took a look at your support conversation and identified a few areas where we missed the mark. 🎯 I sent you an email going over each of these points, just know we take your feedback seriously!
Our engineering team is also always hiring to help address the backlog of tickets so that we can prevent things like this from happening.
(See the 4 open positions here: https://www.rokt.com/careers/?teams=AfterSell)
We appreciate your reports, as it helps us keep the app in tip-top shape! 🚀 Both things you reported have been fixed. One was definitely a bug (that's been squashed 🐛) and the other one was more of a programming oversight (which has also been patched ❤️🩹).
Please let us know if there's anything else we can do to improve your experience with the app, thanks so much! 🙌
I was very confused when I start using this app then I reached out to the customer service team for further help Patti was one of the customer service team member she was amazing Teach me every thing step by step even send me video how to fix thing in app highly recommend this app
Thank you so much for the kind words! 😊 We're so glad Patti was able to guide you through everything and make the setup easier. We’re always here to help, and it means a lot to hear that you had such a great experience. Thanks again for the recommendation! 💛🙌
Brandon was so incredibly helpful and helped me problem solve with intense detail until we figured out the problem!
That’s amazing to hear! Brandon will be so glad to know he could help! 😊 We love going the extra mile to solve problems together. If there’s anything else you need, we’re just a message away!
The app works great! When we had a problem John was friendly and very helpful.
Thanks so much for the kind words! 😊 So glad to hear the app’s working well for you, and that John was able to jump in and help out when you needed it. We’ve always got your back—feel free to reach out anytime! 🙌