UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Avaliações (971)

Classificação geral
4,8
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
13 de novembro de 2024

This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired.

Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!

Simeon Vintage
Países Baixos
Mais de 1 ano usando o app
20 de dezembro de 2024

Hailey was super helpful! Great customer service and great product!

Näak NA
Canadá
Aproximadamente 2 anos usando o app
AfterSell by Rokt deixou uma resposta 22 de dezembro de 2024

Hailey will be so happy to hear that she was super helpful and gave great customer service 🤗. We're so glad you're enjoying our app as well! Please let us know if we can help with anything else 😃

7 de novembro de 2024

Dom was very fast and professional with his response to all my issues. He helped fix my cart and now my store generates more revenue all thanks to Dom and his great team over at UpCart. Highly recommend!

NourishNaturals
Estados Unidos
Aproximadamente 2 meses usando o app
AfterSell by Rokt deixou uma resposta 16 de novembro de 2024

Dom will be so excited to read this review! We're thrilled we were able to help you generate more revenue and we look forward to continuing to grow with you! 😁

Data de edição: 28 de novembro de 2024

John helped me out very quickly, he is kind and open for all kinds off questions. Thanks John!

Dalcino
Países Baixos
3 meses usando o app
AfterSell by Rokt deixou uma resposta 16 de novembro de 2024

Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀

10 de outubro de 2024

UpCart's technical support is truly exceptional. The team is quick to respond, always helpful, and ready to assist with any questions you may have. Huge shout out to Mark for his incredible work!

HAVEN JONES
Estados Unidos
Aproximadamente 1 ano usando o app
14 de dezembro de 2024

very good and effective app overall, but incredibly POOR customer service. We are in the most important & lucrative season of the year, there is a small issue we are having with this app. but no concrete support in the past 15 days, this is very very disappointing. so I wouldn't recommend this app unless they improve their customer service!

CarPlayBox
Estados Unidos
Mais de 1 ano usando o app
25 de setembro de 2024

I had the absolute pleasure of working with Jordan from the support team at UpCart Cart Drawer, and I can't express enough how impressed I was with the level of service I received. Jordan was an incredible asset throughout the entire process. From the moment I reached out, the response time was lightning fast—less than a minute! In today’s world, where long waits and slow responses are the norm, this was a breath of fresh air.

Jordan quickly understood my needs and was able to resolve every issue I had with absolute precision. Not only did he assist me with my concerns, but he also executed all the changes exactly as I requested, without missing a beat. His attention to detail, professionalism, and thorough knowledge of the UpCart Cart Drawer app truly stood out. He ensured that my cart was customized and functioning just the way I wanted, and he did so with remarkable efficiency.

If you ever have the chance to work with Jordan, consider yourself lucky. His expertise, patience, and commitment to customer satisfaction are beyond exceptional. It’s rare to find such dedicated support, and I can confidently say that Jordan sets the gold standard. UpCart is fortunate to have him on the team!

Highly recommend Jordan for all your support needs—trust me, you won’t be disappointed!

TIGHTIES
Alemanha
9 meses usando o app
9 de novembro de 2024

Highly recommend it to those trying to increase their AOV. Many features included and great customer support that responds quickly and is very effective in helping.

Luxora™
Estados Unidos
27 dias usando o app
AfterSell by Rokt deixou uma resposta 12 de novembro de 2024

Your recommendation really means lots to us! Thank you for taking the time to leave us this wonderful review 😄 We can't wait to see all the success we'll have together!

6 de dezembro de 2024

Michelle was really helpful and responsive and was able to resolve my issue very quickly

Raven Forge
Reino Unido
10 meses usando o app
AfterSell by Rokt deixou uma resposta 9 de dezembro de 2024

Michelle will be so excited to read this!! We're glad she was helpful and able to quickly resolve your issue. We appreciate you letting us help you grow and we look forward to continuing to work with you in the future! ❤️😀

22 de novembro de 2024

Highly Recommend UpCart!
The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store.

What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.

The Energy Group NZ Limited
Nova Zelândia
6 dias usando o app
AfterSell by Rokt deixou uma resposta 30 de novembro de 2024

Thank you for such an incredibly thoughtful review! Our support team is so grateful for your kind words 🙏. We do our best to ensure the app is as user friendly and easy to use as possible, integrating with Shopify's Themes and with our Custom CSS and HTML, you can make the cart look any way you'd like! Please let us know if we can assist with using any of those other additional features and we'd be more than happy to go over those with you. 😁