
Upcart—Cart Drawer Cart Upsell
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
Recensioner (654)
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very speedy support and a fantastic product.
Thank you so much for the kind words! 😊 We're thrilled to hear you're enjoying the product and that our support team was able to help you quickly. We're here whenever you need us, your success is our priority! 🚀
Have found the app to be great so far. Was simple to add to our website. We also wanted to make the sticky cart icon smaller and John was so helpful. Changed it straight away for us, was easy and really quick service. Definitely recommend!
Patti was excellent in helping me solve my issues. Absolute professional!
Love hearing that—thanks so much! 😊 Patti will be thrilled to know she made such a great impact. She’s definitely a pro, and we’re lucky to have her! Looking forward to continuing to work with you! 🙌
it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.
Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future!
-The UpCart Team
Very very powerful App. Great functionality and helpful support services.
Thank you so much for the wonderful feedback! 💛 We're so glad to hear that you’re finding the app incredibly effective and feature-rich, that’s exactly what we aim for. It’s also great to know our support team has been helpful along the way!
We're here for you anytime you need us. Thanks again for being part of the journey! 😊
super fast and clear help, never had such a quick customer service experience! thank you so much! best app ever for shopify!
We're so happy you enjoyed our quick customer service that was super fast and clear! 🙏. Please let us know if we can assist with anything in the future!
Really helpful, John helped and sorted our problem within minutes. App works great, especially the upsells to add products on at the end.
John will love this! Thank you so much for sharing your great experience with our support and how you're enjoying our app! We really appreciate it!! 🙏 We look forward to continuing to grow with you so please let us know if there's anything we can do to assist you in the future! 😁
very good and effective app overall, but incredibly POOR customer service. We are in the most important & lucrative season of the year, there is a small issue we are having with this app. but no concrete support in the past 15 days, this is very very disappointing. so I wouldn't recommend this app unless they improve their customer service!
This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired.
Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!
Horrible customer service. Mark made me wait 1 hour and he come up with an generic answer. This is the worst customer service ever. If you are planning to set this up same day stay away and look for another app. Also app didnt integrate with my theme and i cannot find anyone to help me with it.