UpCart—Cart Drawer Cart Upsell

I installed UpCart to help boost my average order value, and it worked extremely well. The upsell features are super easy to set up and made a noticeable difference right away. I’ve seen a clear bump in AOV since adding it to my store. Definitely worth trying if you're looking to get more out of each order.

Patti went out of way to help me resolve my issue and i would HIGHLY recommend this app!

UpCart has the best cart drawer UI and functionality I’ve used so far, very clean and great features. I have used it on many stores over the past 2 years. It's fast too, which is very important.

That said, support can be a mixed bag. They use non-technical customer facing support agents that seem to lean heavily on internal docs, which can be frustrating if you're used to apps like JudgeMe or Replo where support are technical and will immediately dive into your code directly. They have to escalate cases to their technical team which can take a while. Recently when I had an issue with the cart not showing on about 20% of loads, it took three days before the technical team confirmed it was a theme issue and not related to the app, something I think could’ve been confirmed faster.

This is not to fault the support agents themselves as they are amazing, very kind and helpful and do their best with what they have.

Still, the app itself works great and does what I need once set up. Just be ready to be a bit more hands-on, and potentially risk having some bugs for a few days if anything breaks.

I ran into an issue setting up stacking discounts but found a workaround with UpCart's flexible discount rules. The app made it easier to offer tiered deals to customers in a single checkout. Setup was pretty intuitive overall. I wish the stacking options were more obvious, but once I figured it out it worked well. Support was also responsive when I reached out.

Whoever is deciding whether to add this app to your store, just do it. It’s very functional.

In my case, I needed a countdown timer that follows the customer from the collection page to the product page, then to the cart and checkout, showing when a sale would expire. I originally thought this app had that built in, but it didn’t.

I tried adding my own code to UpCart, but it didn’t work. Luckily, the team (Brandon, Laura, and the devs) stepped in. After a few back and forth messages, they created a perfectly working custom solution for me.

I really hope they add this functionality as a built-in feature in the future. In the meantime, I highly recommend reaching out to their support team. They are fast, responsive, and genuinely helpful. I wish my own customer service was this good.

Huge shoutout to Laura and Brandon for making it happen. Cheers!

Absolutly love Upcart, so easy to use! The support is also great, even at 5 am in the morning they will help you! My businesses generated so much more revenue just with upcart

This app increased my Conversion and AOV quickly. The app is very easy to use and it haves so many features that's it's almost guaranteed that you will experience the same results that I did. Their support is fast as well and help with literally anything. I wanted to add something below the add to cart and Aina helped me fix that quickly. Thanks for such a great app!

I switched to UpCart because I wanted a cleaner, better-looking cart design—and it delivered right away. I started seeing better results on day one compared to the apps I was using before. Setup was smooth, and the support has been perfect. Shoutout to Brandon for being super helpful whenever I had questions. Highly recommend if you're looking to improve your cart experience.

I could not be happier with the help I received from Jacinda! She went above and beyond to help me diagnose and solve my problem, which ended up not being an issue with UpCart at all! Jacinda not only looked through the site herself, but also made videos for me which I will refer to in the future as well. She was also very patient as I was very busy today and was frequently away from my desk which I greatly appreciated. Thank you Jacinda and team!

Amazing technical support. I had an issue with my theme's compatibility and I got through to a REAL person from the company. They didn't waste my time and they are actively fixing the issue. We're using a lesser used theme and most companies would have had some off shore support who would just give up after wasting my time with useless unrelated questions. Highly recommend giving ROKT your business. This is how business should be done!

Very good workingly app, the customer service expert John helped very well and made sure that the small problem was solved in a very fast way. You can customize a lot on this app what is perfect!