UpCart—Cart Drawer Cart Upsell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the side cart functionality that enhances the shopping experience by allowing easy management of items, potentially increasing sales and AOV. They appreciate the customizable upsell features and the clean, professional design that fits well with existing themes. The customer support team is noted for being responsive and helpful in resolving issues, further enhancing the app's effectiveness and merchant satisfaction.
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Bonne application, Chat bot IA extrêmement performant, sait écrire du code
Merci beaucoup pour votre retour ! 😊
Nous sommes ravis que vous trouviez l'application utile et que le chatbot IA réponde à vos attentes, surtout pour l'écriture de code 💻🤖
N'hésitez pas à nous solliciter si vous avez d'autres questions ou besoins. On est là pour vous accompagner ! 🚀
Our experience with UpCart has been excellent! The platform is user-friendly, and the upsell features have been highly effective. Plus, the customer service is super helpful and typically responds quickly.
Excellent!! Thanks for such a nice review! 😁. Super glad you found us easy to use and effective for your upsells, with the addition of great customer service. Thank you so much for trusting us to help you grow your business 😍
Good and fast customer service!
Thank you so much for the kind words! 😊 We're thrilled to hear you had a quick and friendly experience with our support team. Providing helpful, timely service is always our goal, and we’re so glad we could assist you!
Don’t hesitate to reach out if you ever need anything, we’re always here to help! 💛
Quick and friendly customer service!
Thank you so much for the kind words! 😊 We're thrilled to hear you had a quick and friendly experience with our support team. Providing helpful, timely service is always our goal, and we’re so glad we could assist you!
Don’t hesitate to reach out if you ever need anything, we’re always here to help! 💛
super fast and clear help, never had such a quick customer service experience! thank you so much! best app ever for shopify!
We're so happy you enjoyed our quick customer service that was super fast and clear! 🙏. Please let us know if we can assist with anything in the future!
I tried other cart drawers app, always had issue with conversion rate.
With UpCart, it not only helps to increase AOV, but also helps Conversion rate as well.
Not to mention, customer service reps are top notch. Michelle was especially helpful + insightful with all of our questions. Thank you Michelle!
Horrible customer service. Mark made me wait 1 hour and he come up with an generic answer. This is the worst customer service ever. If you are planning to set this up same day stay away and look for another app. Also app didnt integrate with my theme and i cannot find anyone to help me with it.
Extrem einfache Einrichtung von Upcart (Aftersell). Ebenso echt guter und schneller support
Das freut uns sehr! 😊 Schön, dass die Einrichtung so reibungslos geklappt hat und unser Support überzeugt hat, genau so soll es sein! Lass uns wissen, wie wir dir weiterhin helfen können!
I had originally written a 1-star review because something on my invoice did not add up and I thought UpCart was charging a percentage of my sales.
Their team reached out to me and patiently explained to me their pricing model and how that works. They clarified all of my doubts and it's clear that they really care about their product and having happy customers.
Because of that experience, I'm amending my review to 4 stars. I don't give 5 stars, because I still don't understand why this tool can't be a one-time subscription model regardless of how many orders I have on my shop.
However, if you're looking for a nice cart drawer solution, and don't mind their pricing model, this tool has been a breeze to install and use!
Hi there Simple Germany!
I'm really sorry to hear about your poor experience with our pricing! If you have feedback on how we can word the pricing better to reduce confusion, please let us know and we'll do everything in our power to ensure it's clearer in the future.
With that in mind, allow me to explain why UpCart's pricing is structured this way. UpCart isn't just an upselling app, and this is why we don't charge on a per-upsell basis.
UpCart's main value is giving your customers a convenient, always accessible, and easy way to manage their cart while browsing your store. Normally they'd have to load a whole new page (.../cart) to do so, which adds friction to the transaction and may increase churn.
The best way to judge UpCart's impact is by looking at the number of orders generated, since every order interacts with UpCart and gets value from it.
I completely understand the frustration around the pricing, I recommend continuing the conversation with our support team (clicking "I need more help" on the bot will redirect the conversation to our team) so we can help improve your experience with the app.
Thanks again for your honest review, and we hope to hear from you in the support inbox soon!
- The UpCart Team
I cannot say enough amazing things about UpCart / AfterSell and the support!!! Support team hopped on last minute when I urgently needed to migrate from a competitor app to UpCart due to some issues with conversion on the other. Patti hopped on a call with me close to 11pm at night to walk me through the launch and it could not have been an easier launch. The ability customize the cart and easily has already been a game changer. Cannot thank the team enough!