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Update Order - Edit Orders Instantly

Update Order - Edit Orders Instantly

Developed by Surge Apps

8 reviews
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Price: Free – $14.99 / month Free Trial: 7 days More info
  • Save HUGE amounts of time dealing with long email threads for incorrect order placements.
  • The ONLY app that allows you to email links for outstanding payments. Update quantities, exchange variants, or add items to an order.
  • Drastically increase customer support and reclaim your time.

Save time and increase customer service by instantly editing an existing order directly from Shopify

From time to time orders need to be updated due to a wrong size, color or a whole host of other reasons. Right now this is a very messy process, exchanging emails, cancelling orders and creating new orders. Update Order makes this a painless process.

How is this app different from others?


We are the ONLY app that allows you to send customers a customizable email with a direct link to payment when an outstanding amount is due on an updated order

What Can I Edit?


Pretty much everything :)



  • Update variants

  • Update quantities

  • Add or remove items

  • Update shipping or billing addresses

  • Update customer information

  • Update order number, creation date

  • And more...

Support and FAQ


Please check out our support docs and tutorials.


Have any questions or queries? Get in touch with us at help@surgeapps.co

Update Order - Edit Orders Instantly reviews (8)

posted

l like this app a lot. Makes my work easier

posted

GREAT APP! I HAVE TRIED SO MANY DIFFERENT SEO APP AND THIS IS THE BEST THUS FAR. I CAN UPDATE WITH IN MINUTES. I LOVE THIS APP. THANKS GUYS.
MY STORE IS WWW.KENKAY-APPAREL.BIZ

posted

A must have useful app for any store that has customers who like to change their mind ;-) !

posted

Terrible, it cancels the order and creates new one. If you have a partially refunded order then do this, it breaks everything. messed up with my reporting. This should not be in the market. I will contact Shopify to get this out asap.

posted

Great app, but expensive and creating a visible product for no reason called "Additional Charge for Updated Order". Why?

posted

This is fantastic! None of the other order edit apps I've tried out let you send payment links to customers.

So happy I found this as it's the one missing feature that frustrated me about using all the other apps.

Recommended!

posted

cool app. working great so far

so glad I finally found an editing app that will allow you to send payment links!

posted

This app is pretty much the same as the other update order apps in that it creates a cancelled order and new order for each update.

The Pros:
- Easy to install
- Allows you to send customers an email that links to payment page so that if there is an additional amount due, they can do it through Shopify.

The Cons:
- Customer service is non-existent. We have emailed several times with questions and bug issues and never got a response or acknowledgement that our correspondence was even received.
- Like the other update order apps, it does not recognized individual line item discounts from the original order. This causes us to have to do a lump sum discount for the entire amended order.
- Does not recognize tax overrides as established in your store settings
- Does not allow for manually entered tax amounts

Unknown - We have not evaluated how this is working with our Quickbooks integration.

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Free – $14.99 / month

7 day FREE trial - uninstall without charge at any time if you don't love the app!

7 days

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