The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Eternal memories app
really bad customer support service. they didn't really seems like they wanted to solve my problem...
We answered all of your 5+ support requests, we even provided screenshots in our responses. If you think this justifies leaving this review, then your are ngmi.
Very poor customer service with little desire to solve problems and with an arrogant attitude. I do not recommend the app, there are many cheaper options and with much better treatment that facilitate everything in a matter of minutes.
Merchant sent over 8 emails regarding a font issue that is unrelated to our app. We checked his theme multiple times. Customer finally threatens to use another app if we cannot fix it for him. We offer great support, but we are not your personal developer, especially when you are using the free plan.