Avis (189)
Affiner
-
Par note
We use Upload Fields for customers to upload images. No issue with installation and the app is easy to use. Customer service is outstanding. We've requested some minor tweaks and Toby is so responsive it's as if he's an extension of our team.
This app does exactly what I was looking for! The support is above excellent!! There were some styling issues in my theme which screwed up the file uploading popup, but the devs helped me with that and solved the issue in no time! Thank you!!
Not only does the app have all the features I need, it looks good and preforms well, the developer gives the best customer service of any app I have used so far. They have helped me set the app up just how we need it! They have gone the extra mile to help us. Can't recommend it enough!
Not only is this app AMAZING but their support team is even better. They are more than happy to help with any customizations you want and for me, they've always completed these within a matter of hours. Special thanks to Toby for his knowledge in helping me with our customizations. 5-star service.
This app is amaizing, it have all what i needed. Great support service, they do what i need very fast.
Update : Helpdesk got in touch after this review and worked on it. Review updated. Support is never around and doesn't seem to be of assistance when needed. Have an issue with their JS script and have sent a few emails but no update on when the issue is to be resolved.
Hi!
I'm sorry this took our developers best part of a day to work through -- it was tricky because the problem was unrelated to UploadKit, and we had to figure out which of your other apps was disabling the add to cart button. We've sent you the details about where we think the problem is coming from and who you should contact to resolve it. It seems that everything is working well now, but please let us know if we can still help with anything.
Thanks!
We had some problems with the app due to our theme/ upload button displaying incorrectly. The issues were addressed promptly by the support team. Haven't had much use of the app yet but pleased so far with the support, Thanks Guys! Much appreciated!!
- Uploadkit and Toby are stand-up guys! Easy to integrate and looks really good.
- I got the best support I've ever experienced with another Shopify app.
- If you need photos attach with your customers orders, then this is the app you MUST have!
I had an issue with the layout and contacted customer service. Their response time was super fast and they even managed to implement my requests on to my product page from their end!! I highly recommend this app!
Firstly Uploadkit has the most affordable basic plan. The simple upload button matches my theme and the loading time is reasonable. I had some problem after downloading but the support team jump in within 24 hours to help me out solve the issue instantly. Toby even assist to resolve some of my theme script and ensure my website is running smoothly. Do give this app a try. Highly recommended!!!