리뷰 (55)

전체 평점
4.9
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2025년 11월 24일

We've been using Upnova for Human Improvement for over 2 years and it is fantastic. There is a ton of flexibility in the functionality, the UX is great for customers, and the team is very responsible and helpful setting different offers or functions up if you lack technical expertise!

Human Improvement
미국
앱 사용 기간 대략 2년
2026년 1월 15일

Worked with Tomi and his team. They have been instrumental in our growth. We tried others and also custom coding but Upnova offers a great solution, easy to use and great.

The team has been very responsive and accepting in my non technical knowledge and helping me create a better checkout experience. Thanks Upnova!

AU Beauty Bazaar
오스트레일리아
앱 사용 기간 5개월
2025년 10월 29일

We’ve been using Upnova for ORTTU and it’s been a fantastic addition to our store. The app is super intuitive, looks great on-site, and helped us increase our average order value right away. The support team is also incredibly responsive and helpful, setup was fast and smooth. Highly recommended for any brand looking to elevate their upselling and bundling experience.

ORTTU
미국
앱 사용 기간 거의 2년
2025년 10월 23일

Upnova has been a game-changer for our store. It runs all our cart and upsell logic seamlessly and has generated a huge amount of additional revenue through smart upsells. The app is powerful, flexible, and easy to use - but what really sets it apart is the team behind it. The support staff are incredibly helpful and proactive in providing helpful advice and troubleshooting - they’ll even jump in and help create promotions for you. Highly recommend to anyone looking to increase AOV and streamline their checkout experience.

Jimmy's Iced Coffee
영국
앱 사용 기간 거의 2년
답글 Upnova개 2025년 10월 26일

Thank you for such a wonderful review 🤩

2025년 10월 30일

Unbelievable product, great UI/UX and all in all great at doing exactly as the ads say. It's been a great way for us to be able to add incremental revenue and improve our AOV. Tommi has been a legend in helping us set things up too.

Keep it up team!

A Man & His Cave
오스트레일리아
앱 사용 기간 8개월
2025년 10월 30일

Excellent app that really drives the AOV. Normally, we have a 20% discount for signing up for our newsletters, which normally have 20% off. However, with upnova, we are able to increase our AOV by offering discounts on pieces sold (ie 2+ pcs = 10%, 4+ piecesn = 15%, 6+ pieces = 20% etc). So someone new coming to our site has the option. We have been very pleased with the increase units and AOV. Plus, Tomi is awesome and easy to work with. This is a great app that will add value almost immediately.

Delilah Home
미국
앱 사용 기간 8개월
2025년 11월 14일

Our AOV increased with using this app, and has maintained its level across the past 3 month period. I would recommend this if this is your goal, as the success has been clearly demonstrated.

Zipster
네덜란드
앱 사용 기간 3개월
2025년 11월 3일

We’ve been using Upnova since July 2025, and it’s been a great experience so far. The support team is always quick to respond and super helpful whenever we have questions or issues. They consistently go above and beyond to provide the best solutions, which we really appreciate. The upsell offers have definitely helped boost our sales and improve our overall store performance. It’s easy to use, reliable, and delivers great results. Highly recommend Upnova to anyone looking to increase their AOV with minimal effort!

JENNEN Shoes
오스트레일리아
앱 사용 기간 4개월
2025년 11월 30일

I’ve been using UpNova for about 2 months now and I only have great things to say about the app. It’s completely upgraded our cart drawer experience and made it so easy to set up upsells, cross-sells and gift-with-purchase offers.

The widgets look clean, work smoothly, and don’t slow down our store. We’ve already seen an increase in average order value, and customers are clearly engaging with the offers we’re showing in the cart.

The app is easy to use, the settings are flexible, and the support team has been super responsive whenever we’ve had questions. Overall, UpNova has become an essential part of our upsell strategy and I highly recommend it.

TEAMM8
미국
앱 사용 기간 대략 1개월
2025년 10월 25일

Beware — Billing Without Delivery & Concerning Unethical Business Practices

We selected Upnova after being assured multiple times that billing would only begin once the app was properly set up and live on our store. That never happened.

The app was never active, never processed a single order with proper set-up, and remained incomplete — yet we were charged USD$500 per month for 3 months (over $1,500 total) for no delivered value.

When we raised this, the company — including CEO Son Chu — defended the charges. In our experience, the approach felt deceptive and lacking in basic business ethics. Instead of owning the issue or fixing the setup, they insisted on billing for a product that was never usable.

If you run an ethical and honest business, and care about transparency and integrity matter to your business, we strongly recommend thinking twice before installing Upnova. There are many Shopify apps that deliver real value — not invoices for unfinished promises and running an unethical practice.

WHACK Sports
오스트레일리아
앱 사용 기간 3개월
답글 Upnova개 2025년 10월 26일

We delivered a custom setup exactly as requested, communicating with you multiple times throughout the process — including reminders about your trial and cancellation policy. Despite our repeated outreach, you did not respond during or after the customization period.

After several weeks of dedicated work from our team, you were unresponsive for over a month and later requested a full refund without providing any reason or feedback regarding the setup you had approved.

Our money-back guarantee and service terms were clearly communicated in our meetings and through email correspondence.

Your statement that “billing would only begin once the app was properly set up and live on our store” is inaccurate. At no point in our recorded meetings or written communication did we make such a commitment. All agreements and expectations were transparent from the start.