Avis (582)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
3 octobre 2021

I've used this app for a few months now it's expensive, but also does help with automation; however, for the price you pay they should at least make a feature where if a customer subscribes to a newsletter they get an automatic discount code. I think this is the biggest flaw with this app.

Box-Up Nation™
États-Unis
Plus de 2 ans d’utilisation de l’application
19 avril 2023

Somehow my emails weren't going out, the edit pages don't even open my emails, and somehow I'm being charged $99.99 per month when the pricing shows free for the first 25 orders and $10 for each additional 50 orders (my store gets about 250 orders per month). Total ripoff, and I feel like an idiot for not realizing I was getting ripped off earlier. App deleted.

Combatbet
États-Unis
Environ 2 ans d’utilisation de l’application
UpOrder a répondu 25 avril 2023

We apologize for any frustration or confusion about our pricing and recent changes to our platform. A member of our Customer Service Team has reached out to you over email in an attempt to make things right.

We verified that all your notification templates were sent when triggered by Shopify and over the time you used our app, we delivered over 95x ROI.

We have discontinued the free “Follow Up” email feature and communicated our plans to do so with our customers. We apologize if our emails missed you.

Finally, UpOrder underwent some payment plan changes over a year ago. We understand that you were unhappy to find you were on a legacy plan. While the legacy plans were frequently better deals for some of our users, it sounds like this may not have been the case for your brand.

If you’d like to discuss these or any other issues with us, we’re eager to make things right and encourage you to reply to our emails or contact our team at uporder-support@pantastic.com.

8 octobre 2015

A brilliant app that is very helpful. Helps a start up give a very professional image.

Tall Tees Co
Royaume-Uni
27 jours d’utilisation de l’application
8 décembre 2016

A must have app for all store owners!
Try it for 14 days and see for yourself why so many other store owners gave 5 stars!!!

Giovane Ambizione
États-Unis
26 jours d’utilisation de l’application
15 novembre 2015

Quick and easy to make some pretty good looking emails! Plus the templates come with easy to follow instructions and tips on how to make the best use of them.

Bestbreed
États-Unis
26 jours d’utilisation de l’application
Modifié le 21 mars 2020

Easy to set up and it looks professional. Its also free which helps me save a lot of cost since I'm just starting.

eLspace
États-Unis
25 jours d’utilisation de l’application
30 avril 2018

Useless. Does not drive additional revenue.

Stone Bull Fight Club
États-Unis
Presque 2 ans d’utilisation de l’application
UpOrder a répondu 8 mars 2019

Thanks for the feedback. You may have to set your templates live in Shopify, or try experimenting with various marketing components in your emails to see additional revenue. If you need any help getting set up, one of our merchant success managers would be happy to assist! You can always reach us at support@spentlyhq.com

7 septembre 2020

Good service. I popped questions on the website and got replies almost in real time. Good service. Good service.

Gamer Bargain
États-Unis
24 jours d’utilisation de l’application
25 mai 2019

What I enjoy about this app is how it uses unique codes per customer so they don't get picked up by the coupon websites. Also the code is based on the customers name to add that personal touch. I haven't built out all of my automation emails yet, however I see them as being very powerful once you know how often your customers are needing to buy your products.

Aquarium Co-Op
États-Unis
24 jours d’utilisation de l’application
26 février 2019

I just started using the auto emails and they look amazing! Plus, the customer service has been so helpful. The instant chat with their reps is quick and easy. So far I'm very happy with the app!

The Sorting Shop
États-Unis
22 jours d’utilisation de l’application