UpOrder (formerly Spently)

Cannot thank Anja enough for all the back and forth technical support to trouble shoot and customize for our needs - and this was for the free version!!!! All our notifications look professional and work seamlessly. Thank you Thank you!

My customer complained that her confirmation email didn't look legit. I than sent out an example to myself and saw that she was right. I had spent over 40 hours designing and perfecting my website, only to have my first sale complain and ask for a cancellation because she didn't feel comfortable or trust my store due to the email she received looking very generic and plain. I then immediately and frantically searched for a way to improve the visual appeal of my automated email response (the customer needs to receive an email that looks professional). That's when I found this app (Spently). Within 5 minutes I had designed a beautiful email confirmation template (they have templates for any situation, ex. refund notification, order confirmation, shipping confirmation etc.) Anyways when I sent the customer an email stating that she was my first sale and that I now improved the design of the email confirmation she received, she was so happy and she trusted me and my online store again, and she said that she didn't want to cancel her order anymore. So basically if you need beautiful and professional looking email templates for your eCommerce store you cannot choose anyone other than Spently. THANK YOU SPENTLY!

Really delighted with the Spently app. All our transactional e-mails now look great and way more professional. We're also able to cross-promote products and encourage repeat sales with creative header and footer visuals. Support is great too. Give this app a go!

We have been using this app to communicate with our customers with the added value of upselling our customer. Tina especially has been great to work with and her support has been nothing short of spectacular.

The Spently support team are also incredible, always easy to reach and very responsive. We love working with Tina, she's creating, friendly and so knowledgeable :)

Tina has gone above and beyond to tidy up our email templates and make sure we are getting our money's worth from Spently. Highly recommend this app for much better Shopify order notification emails!

Great app! Easy to set up and gives a very professional look to my store emails. Customer service is outstanding. I highly recommend!

Great app, I have been disappointed with the limited email templates that come with Shopify, so this app has definitely taken our emails to the next level. Its very easy to modify the templates, and its useful to see the stats that are kept on the dashboard of our account.

Callum is incredibly helpful in giving us super insightful recommendations and quickly follows up with everything to make sure our templates are always up-to-date. We're impressed by the service we receive.

It's beautiful.. super easy to use and an active support team.

Edit: Pricing concerns have been cleared up. support team actually gave us a call to discuss the plans in more detail.. and given the free plan still offers fantastic branding and resell opportunities I can see us having a happy, long lasting relationship with Spently