UpOrder (formerly Spently) , 582 vurderinger
Raffiner
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Etter vurdering
Jumping into UpOrder was a solid decision. It's straightforward to use, and our post-purchase email game has seriously leveled up. And speaking of leveling up, Tina from their team is awesome. If you're considering UpOrder, I'd say it's worth a shot.
We're overjoyed to receive your fantastic review for our app (and for Tina!). Thank you for your support and for being an advocate for our product.
Very Satisfied with this app!
customer service people go above and beyond to help where needed.
Thank you for the review! We greatly appreciate your feedback. :)
I personally do not have anything negative to say about UpOrder - What I love the most is the team and how responsive they are. They have helped tremendously with any initiative we may have.
Scam company. Charges a flat fee but then ghost charges for "usage" that is no different from every month. Randomly they will take 200 dollars out of your account with no explanation.
Complete scam. Avoid at all cost.
We apologize for any frustration or confusion.
Your brand chose to remain on a legacy pricing plan, and the charges made were accurate based on the requirements for that plan.
We have reached out privately to address this with you and have taken action to make things right.
UpOrder has been in business for many years, and over the years, our pricing plans have changed. Each time the pricing has changed, we have made significant efforts to communicate those changes with our users. As a courtesy, we have also allowed users to continue to use our services while on legacy pricing plans, as some brands find it more financially beneficial based on their order volume.
Great app! Turned our boring auto emails into gorgeous useful receipts for our customers in less than one afternoon of work. At first there were issues with our image showing up in the banner space correctly on different devices/browsers but quick responses and fast service fixed that quickly. Thus far Spently has been a set it and forget it app which is nice.
Graphic Design | Water-Base Screen Printing
www.b-unlimited.com
We have been using this app to communicate with our customers with the added value of upselling our customer. Tina especially has been great to work with and her support has been nothing short of spectacular.
Nice App, good service from support team. Simple and effective. We deal directly with Tina and she's always prompt and helpful.
Spently is great apps which provide unique design notifications email, and give the customer the great experiences when receiving the email confirmation, definitely adding the value to the store.
Really user friendly! It's very easy to customize the templates, and the support team is very helpful. They get back to you fast, and are able to answer any questions you may have.
I am a new user with this app and had questions on how to change email notifications. Cynthia was very helpful, helped my in a step by step process and was able to do what I needed to do and more. Great support and quick responses when I needed it. Thank you so much!