UpOrder (formerly Spently)

Spently has taken our transactional emails to the next level. It's given us both insight into performance as well as personalization features that we've never had before. Customer Service is A+. Our account rep Tina is super responsive and her expert opinion helps us to effectively optimize our program.

If you could only get 1 app, Spently would be the one. These guys thought of everything and got it right; so, well done. I was blown away with how easy it was to transfer the email templates into Shopify. Absolutely, the easiest app to use on my Shopify store. And, it is actually enjoyable to design the emails. Being able to contact my customers without them feeling solicited is terrific, but more meaningful to me is the way the emails help build my brand in the very competitive world of beauty and personal care products. Their YouTube video was very helpful, but the helpful award goes to Callum. I was so stressed trying to get my store ready for launch; so, Callum jumped in and helped me with my template. I never had that happen throughout this entire experience. The support at Spently is ongoing and truly second to none. Couldn't be happier.

Really enjoy using this app. Has a lot of different features you can use. Roddy and Callum over at Spently were kind enough to get my get my store set up within a day or two. Looking forward to all the additional revenue brought in because of Spently.

I am a dummy when it comes to anything coding or technical so I was definitely intimidated by all the stuff that Spently can do. I had downloaded it a month ago but didn't get around to activating it until this weekend. Immediately upon activation I received a message from Callum saying they can assist with installing all of the templates for me (FOR FREE!). That was nice. The only thing is that since it was a Saturday they are closed on weekends. (NO BIGGIE) So my impatient self decided to try to figure it out myself so I visited there very resourceful support page and got a video and full test walk-through on how to do the installations myself. Done! I was extremely impressed by all that the app has to offer. So remember that message I got from Callum on Saturday? Well like clockwork first thing Monday morning Callum emailed me to followup on my questions. I had also installed another discount app on Sunday and was confused how to get the two to work together. But again, the Spently app is designed so perfect that there really wasn't any conflict and my technilogically handicapped self was able to get both apps installed and working together seamlessly. It goes to show the amount of thought and work they put into developing this app. I had no access to support because it was the weekend yet I was able to find all the help I need and receive a quick followup in a more than timely manner from the company --The developer himself might I add! So we're up and running. My only thing I'm nervous about is the cost per month only because I am completely new to ecommerce and I'm hoping I get things running in time so that the website pays for itself. The app is DEFINITELY worth its monthly cost. I just pray I can get things running smoothly so I can afford to keep it. Looking forward to making millions with Spently!!!!

Great app! Makes a HUGE difference to how you present yourself to your customers over the standard generic Shopify transactional emails. The team is super helpful and great to work with. Definitely add Spently if you want to improve your customer experience.

This app is not just an app,.. it's a 'complete solution'. It is also backed by a team who offer exceptional service and support. Spently is proving to be a vital and worthwhile part of our overall customer journey and we're really happy with it. I would highly recommend it.

It's criminal to not take advantage of the high open rates transactional emails get. This app handles that and it makes me much more money than it costs. Great help setting up templates, they look professional and perform perfectly.

Love this app! Installed Spently this past week and it was super easy to setup all of my emails, love the way they look and already drove me some additional sales. Keep up the great work!

I installed this app for my invoices and order notifications. I needed to have some modifications made to the invoices and the Spently team responded quickly. My invoices and order notifications come out with my logo and look great! I would recommend this app for anyone that has a online retail store.

The Spently app is great, very easy to use, but for us Tina had a major contribution! She was very prompt and attentive, she solved any request in the shortest time - even the customization requests were solved in the shortest time, although it requires more investigation. :)