Avaliações (582)

Classificação geral
4,6
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
Data de edição: 15 de junho de 2020

Can't say enough good things about the service level of the Spently team. They have been extremely helpful in setting up the account and our return has been impressive straight away.

Chubo Knives
Estados Unidos
Aproximadamente 1 mês usando o app
7 de dezembro de 2016

Solid app so far, straightforward and intuitive to use.

Maisonimpeccable
Estados Unidos
Mais de 2 anos usando o app
3 de outubro de 2016

Easy to use and Helps you create more professional follow up emails. I also upgraded to be able to send automatic review prompt emails. I'd highly recommend

Lennie And Co
Reino Unido
Mais de 2 anos usando o app
Data de edição: 4 de dezembro de 2016

Fantastic app. I've been using it for a year with no complaints and it continues to get better. https://axelsltd.com/

Stirling Shoes
Estados Unidos
Mais de 2 anos usando o app
26 de fevereiro de 2017

Must have app for our store! There order confirmation emails look too notch and the app is very well laid out!
www.lowdownapparel.com

Lowdown Apparel
Austrália
Mais de 2 anos usando o app
29 de outubro de 2021

Spently more than paid for itself within the first 20 days of implementation and the team is great to work with!

Forged Gaming
Estados Unidos
30 dias usando o app
Data de edição: 11 de julho de 2016

Very easy and great looking app. I wanted my customers to receive beautiful email notification and I got it with Splently.
It is easy for me to edit their already beautiful and useful templates, just 5 minutes and your shop have stylish and professional looking mail customer service.
Thank you guys! You do a great job!

Elhair
Estados Unidos
Mais de 2 anos usando o app
30 de abril de 2015

Far superior to all the alternatives in the App Store! We use Spently to create all of our Notification emails, which the other apps we tried didn't support, including Customer Welcome and Activation emails. In particular, we used the Order Confirmation email to include a 15% off discount code and it has already helped bring customers back to our store to buy again! We also get to see analytics on the emails to see how they're performing. Highly recommended!

Mahomie Merch
Canadá
29 dias usando o app
3 de outubro de 2021

I've used this app for a few months now it's expensive, but also does help with automation; however, for the price you pay they should at least make a feature where if a customer subscribes to a newsletter they get an automatic discount code. I think this is the biggest flaw with this app.

Box-Up Nation™
Estados Unidos
Mais de 2 anos usando o app
19 de abril de 2023

Somehow my emails weren't going out, the edit pages don't even open my emails, and somehow I'm being charged $99.99 per month when the pricing shows free for the first 25 orders and $10 for each additional 50 orders (my store gets about 250 orders per month). Total ripoff, and I feel like an idiot for not realizing I was getting ripped off earlier. App deleted.

Combatbet
Estados Unidos
Aproximadamente 2 anos usando o app
Pantastic deixou uma resposta 25 de abril de 2023

We apologize for any frustration or confusion about our pricing and recent changes to our platform. A member of our Customer Service Team has reached out to you over email in an attempt to make things right.

We verified that all your notification templates were sent when triggered by Shopify and over the time you used our app, we delivered over 95x ROI.

We have discontinued the free “Follow Up” email feature and communicated our plans to do so with our customers. We apologize if our emails missed you.

Finally, UpOrder underwent some payment plan changes over a year ago. We understand that you were unhappy to find you were on a legacy plan. While the legacy plans were frequently better deals for some of our users, it sounds like this may not have been the case for your brand.

If you’d like to discuss these or any other issues with us, we’re eager to make things right and encourage you to reply to our emails or contact our team at uporder-support@pantastic.com.