UpOrder (formerly Spently)

Beautifully designed emails! I encountered a problem and originally left a 1-star review and sent an email. Customer service reached out immediately and the problem was resolved right away. Amazing customer service!! Thank you so much!!

Callum has been fabulous support with all my questions and the results have been excellent. Highly recommended.

Spently has been great so far! Support, namely Callum, has been accessible just about any hour of the day. I feel like it has been worth the cost so far, especially for abandoned carts. This is a part of my site I've felt has been lacking, and Spently makes it easy and beautiful. I would definitely recommend this app to anyone that wants their emails to look more like their website and less like a standard shopify email. As a bonus I so appreciate they help to design and layout the emails with you.

I just recently installed the Spently app to customize my order confirmation emails and it's so easy to use. I love all of the features, and the customer service is fabulous. I reached out to customer service with an issue, and it was resolved within 24 hours. I highly recommend this app if you are looking to engage with your customers on a deeper level and weave a little personality through somewhat boring emails.

If you want beautiful templates and a user friendly platform to edit them for your store this is the app. The support team very incredible at least my experience with them when I had an issue. They have been replying fast literally in minutes and made a great service.

Cannot thank Anja enough for all the back and forth technical support to trouble shoot and customize for our needs - and this was for the free version!!!! All our notifications look professional and work seamlessly. Thank you Thank you!

Im waiting to see what the app actually does within my trial.Tina the support staff is amazing. She walked me thru everything on how to set this up! I am going to update my review after my trail is over to see how it performs

Great app! The analytics and template options are really top notch and the integration with Shopify was a breeze. Plus, we're making money! We've run into a couple minor hiccups along the way but the customer service honestly could not be any better. Definitely recommend.

My customer complained that her confirmation email didn't look legit. I than sent out an example to myself and saw that she was right. I had spent over 40 hours designing and perfecting my website, only to have my first sale complain and ask for a cancellation because she didn't feel comfortable or trust my store due to the email she received looking very generic and plain. I then immediately and frantically searched for a way to improve the visual appeal of my automated email response (the customer needs to receive an email that looks professional). That's when I found this app (Spently). Within 5 minutes I had designed a beautiful email confirmation template (they have templates for any situation, ex. refund notification, order confirmation, shipping confirmation etc.) Anyways when I sent the customer an email stating that she was my first sale and that I now improved the design of the email confirmation she received, she was so happy and she trusted me and my online store again, and she said that she didn't want to cancel her order anymore. So basically if you need beautiful and professional looking email templates for your eCommerce store you cannot choose anyone other than Spently. THANK YOU SPENTLY!

Really delighted with the Spently app. All our transactional e-mails now look great and way more professional. We're also able to cross-promote products and encourage repeat sales with creative header and footer visuals. Support is great too. Give this app a go!