UpOrder (formerly Spently) , 582 条评论
Amazing App! We specialize in limited apparel and artwork designed by local artists. We wanted to be able to add some marketing and design to our store emails and Spently made it easy to get all store emails set up in under 15 minutes! I really like the ability to add a referral program in the emails, to encourage customers to share with their friends. We also wanted to follow-up with customers automatically after they bought from a specific collection, to tell them about other products in the same collection. The automated follow-up emails were easy to set up and have been very effective! The open-rate has been higher than I’ve ever seen, and the app has already paid for itself many times over! Highly recommended as a way to drive some extra sales! Brilliant!
We are incredibly impressed with the quality of service and support we have received from Spently. Branding is extremely important to our shop and the new templates we have implemented with Spently have taken our customer experience to the next level.
Prior to Spently, our abandoned cart recover was approximately 4%. Within two weeks of using Spently, our rates have increased to 8.7%, above Shopify's average. *** UPDATE ** - Over 9.5% of our Cart Recovery emails are being completed now!!! Amazing. FURTHER UPDATE - As of this morning 21% of our recovery emails are successful. Game changing. Thank you.
We look forward to finding new ways to work with the automated emails, especially around the major holidays.
This app is worth every penny.
Just started using the order confirmation template and it's easy to setup and customize! Will look forward to try the paid features in the future. Great support from the team too!
Really great service! Having custom designed emails to use is great for branding and messaging. Their support is always prompt and helpful as well.
Really easy to set up!
Looking forward to seeing the results.
First off, the Spently crew gets it. Excellent product. Very fair price. Easy installation. Kick ass customer service. There are a lot of beautiful apps out there but more often than not you are left on your own accord to install, learn a new interface, hunt and peck, and test, test, test until you get it right or just uninstall the app in frustration. Not so with Spently's Review Notification Email Editor & Analytics. From the moment I installed the app these guys were in contact (automated and Non-automated) and made sure I had all the info I needed to use their app to it's full potential. Our personalized children's CDs have custom product options that need to be pushed into the Order Confirmation emails. So when I had a couple requests to tweak the liquid code to my specs Ren spent probably too much time helping me get it right.
Huge thanks to Ren.
The bottom line is this is how all app companies should conduct their business. If more app companies truly focused on helping their customers in the set up phase they would make more money and have more loyal customers. Thanks, Spently, you just gained another loyal customer.
Really effective way to customise your order confirmation template. Easy to use drag and drop builder. The team offer amazing support and answer queries fast. Definitely recommend to anyone using shopify!
Really enjoying this app. Updating our notification emails could not be easier...once you get used to their setup. We were having an issue that their customer service team had to update in their app and they did so in a day or 2. Their customer service is VERY responsive and helpful. I can highly recommend Spently.
Nick and his team at Spently are a pleasure to work with. They designed and set up our Shopify notification emails very quickly using our store and brand guidelines.
So far Spently has helped us generate $3,593 in just a few months. Spently is a no-brainer, the service and app pay for itself over and over again. We love it!
This is a huge improvement on the standard Shopify notification emails. It's very easy to customize. It's really important to keep your branding consistent across all communications, and this is a huge boost, thanks!