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I HATE THIS APP, I WOULD NEVER RECOMMEND THIS TO AN ENEMY, MUCH LESS A FRIEND!! YOU GUYS REALLY NEED TO STOP FOCUSING ON TRYING TO MAKE MONEY WITH CRAPPY SERVICES AND SPEND MORE TIME ON GETTING THIS APP TOGETHER!!!
Unfortunately no answer to support questions and no way to fully translate the e-mails into another language. So it does not work for me.
Hi there! Sorry to hear this. It doesn't appear as though we received any messages from you. We're always more than happy to help and pride ourselves on our service. Please reach out in the app or at support@spentlyhq.com. We'd be happy to help you translate your store emails.
Update: We have reached out to the merchant to offer assistance and they remained unresponsive to our support team's messages.
This application will not allow to send emails to customers and I suffered very badly. Never go for this apps it is not even reflected in Shopify after installation. Leave this apps very fast, I had worst experiences. The charges are very high.No support also given. Pathetic services
We’re sorry to see this review, but it’s an inauthentic representation of our app and our interaction with you.
Our customer support team responded to you within 15 minutes even though it was at 1:30am EST and our support hours are typically from 9am - 6pm EST. We care about our merchants and we pride ourselves on our service. We are still more than happy to help you in any way we can.
We don't offer email newsletters, it's just not what we do. We support your Shopify notification emails and power automated follow up emails. If you would like to send newsletters there are many great apps in the Shopify App Store to do that.
We do not hijack your data in any way. We do need some data to properly service you and your emails, with features like product recommendations, discounts, and analytics. We delete all of your data within 30 days of uninstalling our app. You can find more info in our Privacy Policy.
Every Shopify app you install from the Shopify App Store is visible under the 'Apps' section in your Shopify admin. If for some reason you cannot see our app there please contact Shopify Support for help. Our thousands of merchants, including the 450+ merchants who have given us positive reviews would disagree with you that our app is not reflected in Shopify after installation. They are all driving fantastic results, and it's worth the investment to them. We'd love to deliver the same service and results for you.
Also, the app is completely free for you to use at your order volume :)
This app was just way too hard to customize... I had an easier time doing the HTML version that already comes in the Shopify system. I liked the idea that this app tracked people opening it ect.
I think it is just silly that you can't change the background and button colours to have some possibility of the email looking like it belongs to your site... i mean that isn't that the most basic thing? I tried to ignore that fact and continue on but after 3 hours of fighting with getting our logos in the templates in the correct size (where the ideal size is not listed anywhere!)... and having to re upload the image every time in order to bring the image editing box up it I had to toss this app in the way too hard basket!! Really disappointed as it looked like it could be good... plus would save me from having the edit the HTML code of our current ones every time I want to change something.
Thank you for the feedback! We have improved our email template builder quite a bit, to give you more flexibility to customize background colors, button colors, and much more to match your site.
We also now have an image library where you can save images you upload for future use.
Please don't hesitate to reach out to support@spentlyhq.com if you have any questions or need any help!
After spending 1 hour editing 15 templates, it says I can only use one on a free plan, next plan is $19 for 50 emails... I am so disappointed..
Thanks so much for the feedback! We have since introduced global settings into the email builder that allow you to design all 15 store emails is less than 15 minutes :)
Our new Starter plan allows you to send unlimited emails for up to 50 orders per month for free. Hope this is helpful!
We've had a good experience with the Spently app. We offer a 50% off voucher code on our receipts, and the response definitely exceeded our expectations. Since using this app, we have doubled our return customers. The app pays for itself by offering customers incentives to buy again, and after one month of using the receipt templates, it's making us money.
Very cool app!
I like being able to see how many people open my receipts. Definitely worth it even if you can get one or two returning customers from the links in the receipts.
An excellent app! Great in making the most professional looking template in Shopify!
Super helpful in making our emails look great! Really helps create a seamless brand experience for our customers :)
Great app! I definitely recommend it since they offer a free plan and it helps to get more out of your email notifications.