Reviews (262)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to professional, customizable email notifications for marketing strategies like abandoned cart recovery and upselling. They appreciate features like order confirmations, shipping updates, and the inclusion of discounts and product recommendations in emails. The app integrates seamlessly with Shopify, offers valuable metrics, and has responsive customer support. Merchants note immediate returns and enhanced customer engagement from email campaigns.

April 30, 2015

Great app, beautiful emails. Great support, highly recommended.

Gimel
Australia
1 day using the app
Edited June 10, 2015

Amazing! Emails look so much more professional and engaging. Easy to use, great feedback from our customers. Awesome support from app.

Bannor Toys
United States
1 day using the app
March 29, 2019

I started using this app when Mailchimp canceled their partnership with Shopify, and I am SO glad they did! I am just getting started with the app but I have already found it to be so much easier to use and the customer service has been really helpful when I was learning how to integrate. GET THIS APP. I wish I had known about it long before now.

Picot
Canada
1 day using the app
October 5, 2015

The app and support is outstanding!

Amino Co
Australia
About 22 hours using the app
March 22, 2018

Great customer service! Very excited that I'm all setup and to see all the benefits/enhancements Spently will undoubtably bring!

Lazyjack Press
United States
About 21 hours using the app
May 24, 2019

At first I was a bit confused with all the settings but after a great help from Callum my fears disappeared and I got confidence in the App. I will start to using from today and I will get back in 14 days and make a new review of how it has worked for me.

Thank you Spently & Callum keep up the good work!

Aniiiqa Inc
Denmark
About 20 hours using the app
April 1, 2015

What a great service! Shopify's native emails were ugly and plain, and I just didn't have the time, knowledge, or money to make them stand out. With Spently, I was able to change all of the email notifications in an hour or so. Now, they are beautiful and match the branding and voice of our store. It's only been a day, and two regular customers responded back to automated emails and mentioned the pretty new layout. Thank you so much!

PenGems
United States
About 19 hours using the app
May 25, 2019

What I enjoy about this app is how it uses unique codes per customer so they don't get picked up by the coupon websites. Also the code is based on the customers name to add that personal touch. I haven't built out all of my automation emails yet, however I see them as being very powerful once you know how often your customers are needing to buy your products.

Aquarium Co-Op
United States
About 15 hours using the app
February 18, 2022

I just downloaded this app so I can't comment yet on how much it affects sales but I must say that their customer service is above expectation. Not only do they respond to emails promptly but after I installed the app the chat popped up with an agent named Tina requesting to complete set up. She answered all my questions and was extremely professional and helpful. I'd say the only thing I didn't expect was that after publishing the email templates I was prompted to accept billing. This however don't change the pricing. The app is still free under 25 orders per month and increases in $10 increments after to a maximum of $400. If sales increase this is a win win.

Fire Naturals
Canada
About 13 hours using the app
August 5, 2015

Spently is a fantastic app for creating slick emails in a few clicks. After having tried a few different applications to mixed reviews, Spently is by far the most user-friendly and adaptable. We created cohesive branded emails that matched our theme to replace all of Shopify's default mailings in an afternoon. The standard templates are easy to use on their own, but the format also allows for extra customisations too with just a bit of basic coding.

Best of all, Spently covers everything so you have a cohesive feel across the board. Overall we're very happy and would definitely recommend this app..

Opelle
Canada
About 10 hours using the app