Reviews (262)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to professional, customizable email notifications for marketing strategies like abandoned cart recovery and upselling. They appreciate features like order confirmations, shipping updates, and the inclusion of discounts and product recommendations in emails. The app integrates seamlessly with Shopify, offers valuable metrics, and has responsive customer support. Merchants note immediate returns and enhanced customer engagement from email campaigns.

October 10, 2016

Fantastic app with exceptional customer service! The app is extremely easy to use and allows you to create professional email notifications for your Shopify store without the hassle of any coding. Spently's notification emails are versatile and customizable and are filled with tons of great features that allow you to monetize on your correspondences with your customers as well. Their dashboard provides valuable metrics and analytics pertaining to the emails you send, allowing you to see which emails are most effective at getting opened and which get the most clicks, allowing you to better measure which types of correspondences works for your customers and your company. Also, their customer service is absolutely top notch. I would highly recommend this app to anyone looking to make effective and professional notification emails with their Shopify store. We have two Shopify stores and use Spently for both of them and couldn't imagine running our stores without this app.

Sabbat Box
United States
Over 1 year using the app
Edited June 9, 2021

We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.

Euro Flowers
Canada
Over 1 year using the app
April 3, 2018

What a great tool. We were able to drastically improve the standard shopify emails with the excellent Spently templates and, more importantly, build out some robust follow-up email campaigns that can be triggered by all sorts of ecommerce activities. I was really impressed by the capabilities and integrations.

Flagandanthemdevelopment
United States
Over 1 year using the app
Edited July 15, 2021

It would be nice if I could customize the design elements in the email even more, that way it would be completely seamless with our shops marketing emails.

Asher + Rye
United States
Over 1 year using the app
Edited December 4, 2016

Fantastic app. I've been using it for a year with no complaints and it continues to get better. https://axelsltd.com/

Stirling Shoes
United States
Over 1 year using the app
January 10, 2019

We've used the app to make our Shopify customer notification emails look and feel on brand. It works perfectly, and we're super happy with the results. Would highly recommend.

Wolf & Moon
United Kingdom
Over 1 year using the app
October 18, 2021

App is very easy to use and the team is incredibly helpful! I had an issue the other day and they went above and beyond for me to resolve it quickly, great customer service.

Bewilderness
United States
Over 1 year using the app
Edited June 4, 2016

Very useful and very easy to use. Send beautiful custom notifications instead of the standard ones within Shopify. I love how easy this app is to use.

Gcsupplyllc
United States
Over 1 year using the app
August 13, 2019

Love this app! The customer service is top notch, and now my emails have the proper flavor to them. Very happy, even with the basic plan!

THE LEGACY FLAG
United States
About 1 year using the app
June 23, 2021

We love this app, it has personalised all our correspondence with our clients. The service is also quick and great, they are always willing to help or guide where they can.

Lifespace
South Africa
About 1 year using the app