Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and effectiveness in increasing conversion rates and revenue via post-purchase emails. They appreciate the professional templates, easy customization, and automated follow-up and abandoned checkout emails. The analytics feature offers useful customer insights, and the integration with social media and referral programs is praised for boosting traffic and sales. Customer service is often commended for its proactive approach and clear communication. Merchants report significant increases in revenue, open rates, and customer lifetime value. The ability to quickly create professional, on-brand emails and add unique coupon codes is highly appreciated.

September 18, 2014

Spently has the ability to hold our brand together from first interaction to delivery, it allows our brand personality and imagery to continue long after sale which is a benefit to any business. Its a great app!

Virgin Hair Extensions, Specialists in Human Virgin Remy Hair Extensions
Hong Kong SAR
Almost 9 years using the app
May 2, 2015

This is a very cool and easy to use product. I initially downloaded receiptly but after doing all the customisation, found out that it didn't work for an alternative payment method such as COD or EFT, Bank Deposit...so a bunch of people simply weren't getting it. So I swiftly deleted receiptly and found Spently which solved that problem. Boom. Good stuff.

blanketsandweaves
South Africa
Over 7 years using the app
December 17, 2014

Much easier to use, allows our marketing to continue seamlessly to after-sale communication. They've now expanded their templates to include most Notifications which is great. Keep it up!

Adrift Clothing
Australia
Over 4 years using the app
September 12, 2017

I looove this app, absolutely easy to use, with many options and the customer support is excellent! A must for every small business e-commerce. Good job!

Giardinoblu Jewellery Milan
Italy
Over 3 years using the app
April 12, 2019

Excellent customer service; when I had a problem they responded right away and fixed the issue immediately. The interface looks great and free feature seems plenty. I just started using this app, but it seems like it will be great!!

Naked Faire
United States
About 3 years using the app
Edited January 11, 2015

I don't have any experience in coding, this apps is perfect to me, it is easy to use. But there have a few hours of the service that they use was experiencing some technical difficulties which made the logo and social network button in the email notification disappear. They backup the service back in few hours.

www.lim1t8d.com
Malaysia
Over 2 years using the app
April 7, 2015

Just starting with these guys but so far it looks quite simple and in line with the promised stuff. Will get back with more feedback later!

WineStore Singapore
Singapore
Over 2 years using the app
Edited February 6, 2015

This app creates beautiful order confirmations, etc. No question about that! Despite our early concerns about the app not being incompatible with other Shopify apps, Spently did come through eventually to make the changes so that this app works with the Product Options app. Also, it does include the complete invoice number on all forms now which is comforting. Overall, a great app. It would be great if they created automatic invoices as well.

Toronto | HAZELTONS
Canada
About 1 year using the app
June 23, 2017

Our revamped Order Confirmation email is getting RAVE reviews from our clients! Our only want is the ability to make different Order Confirmation emails based on what Product or Collection was ordered (as we offer services, not goods, so sometimes we would prefer if the confirmation email received contained different info than others). Other than that, very happy! :)

Roadmap Writers
United States
12 months using the app
July 27, 2015

Really REALLY great app! Very intuitive and super easy to use. You can't go wrong!

Vetu De Joy
United States
12 months using the app